SEPT. 11, 2001, was a haunting symptom of a much larger global challenge.
The predominant form of conflict in the world is no longer international, and the traditional tools of diplomacy are no longer as effective. So how should we deal with this new reality?
Read Dan’s op-ed at the Boston Globe.
Daniel L. Shapiro, on the faculty at Harvard Law School and Harvard Medical School/McLean Hospital, is the Director of the Harvard International Negotiation Initiative and co-author of Beyond Reason: Using Emotions as You Negotiate.