On January 19, 2018, the government was on the brink of a shutdown due to the Senate’s inability to agree on a spending bill. About 17 centrist Democratic and Republican senators crowded into the Capitol Hill office of Republican senator Susan Collins of Maine. But their common goal—negotiating a deal to end the shutdown—was reportedly … Read More
Emotions in Negotiation—Insincere and Real
When preparing for negotiation, we often overlook the role that our emotions and our counterpart’s emotions might play in the process. Two studies offer insights into aspects of emotions in negotiation: the risks associated with faking emotions and the anxiety that often accompanies making the first offer. … Read Emotions in Negotiation—Insincere and Real
Negotiation Research: To Curb Deceptive Tactics in Negotiation, Confront “Paranoid Pessimism”
Business negotiators often worry about deceptive tactics in negotiation, and understandably so. The potential for being lied to or swindled can be high in negotiation, given that our counterparts typically have access to information about preferences, alternatives, product quality, and so on, that we lack. Yet research shows that negotiators often behave honestly even when … Read More
Choose Your Negotiation Agent With Care
A good negotiation agent can be hard to find. Three New York art dealers and a Russian billionaire learned that lesson the hard way in negotiations over the sale of a painting by Leonardo da Vinci, as reported by Bloomberg and the New York Times. … Read Choose Your Negotiation Agent With Care
Expert Job Negotiation Advice for Long-Term Success
When you enter a job negotiation, what goals are foremost on your mind? If you’re like most people, you are primarily preoccupied with making a great impression and winning the job. Acing the interviews can seem like the only thing that matters, especially if you’ve been out of work or desperate to escape a miserable … Read More
Consensus On the Court Through Team Negotiation
“It’s my job to call balls and strikes, and not to pitch or bat,” Supreme Court chief justice John Roberts famously said at his 2005 confirmation hearing. The baseball metaphor appeared to be designed to reassure Democratic members of Congress and the public that Roberts would lead the court in nonpartisan team negotiation, despite a … Read Consensus On the Court Through Team Negotiation
How Emotions Affect Negotiations
Emotions play a critical but little-understood role in negotiation. Strong emotions such as anger can derail negotiations, yet keeping emotions under wraps can lead to misunderstandings and impasse. Increasingly, researchers are looking more closely at how emotions affect negotiations. The results of two studies offer lessons related to the impact of emotions in negotiation. … Read How Emotions Affect Negotiations
Preparation for Negotiation: Get Off on the Right Foot
The opening stages of negotiation can be filled with uncertainty. How assertive should you be? How can you set yourself up for success? What should an opening offer look like? To answer these questions accurately, thorough preparation for negotiation is key. Negotiation research offers guidelines to get talks off on the right track. … Read More
Save the Date: 40th Anniversary Celebration
Celebrate our past, present, and future on Saturday, December 9th at the PON 40th Anniversary Symposium & Gala (registration info to follow)
What began in 1983 as a small research project is now recognized as the world’s premier hub for negotiation training, pedagogy and scholarship. And that’s something to celebrate. Please join us in Cambridge to … Read Save the Date: 40th Anniversary Celebration
Negotiator Toolbox: Using E-Mediation to Resolve Disputes
You want to hire a mediator to help you resolve a conflict that you’re having with an individual or a company, but meeting face-to-face would be difficult. Perhaps you and the other party are located in different geographic areas, or social-distancing guidelines are keeping you apart. … Read More
Dear Negotiation Coach: Putting Personal Conflict Management Into Practice
Negotiation and bargaining isn’t limited to the business world. There are many situations where personal conflict management skills are helpful. We received a question regarding this topic recently. … Read More
Crisis Negotiation Skills: Learning from Others’ Mistakes
When facing crisis negotiations, we often bargain from a position of weakness, hands outstretched in the hope that the other party will help us stay afloat. A special set of crisis negotiation skills is needed as we strive to advocate for our needs without pushing our counterparts too far. … Read More