Ron McAfee, a carpenter and roofing expert, spent considerable time working with a condominium association on the design of a new roof deck. After gaining agreement on the proposed layout, design, and materials, McAfee submitted a written bid of $12,500. One of the board members subsequently showed McAfee’s plans to another roofer, who offered to … Read “Are We Exclusive?”

Ford vs. GM. Coke vs. Pepsi. Oxford vs. Cambridge. These famous rivalries remind us that the top two achievers in a given realm often compete fiercely with each other. Researchers Stephen M. Garcia and Richard Gonzalez of the University of Michigan and Avishalom Tor of the University of Haifa have produced a useful series of … Read Eyeing the Competition

“The Brazilian Experience on Dispute Systems Design (DSD): the TAM and Air France cases”

with
Diego Faleck (LL.M. ’06),
Chief of Staff of the Secretariat of Economic Law of the Ministry of Justice in Brazil

Date: April 6, 2010

Time: 12:15PM to 1:15PM

Where: Pound Hall, Room 332, Harvard Law School Campus

Click here for a campus map.

Speaker Bio
Diego Faleck … Read More

Professor Robert Mnookin was featured in the print version of the Harvard Gazette in February 2010.  Prof. Mnookin’s new book, “Bargaining with the Devil: When to Negotiate, When to Fight” was featured in the Gazette’s book section Harvard Bound in the February 18-25 issue.

Please click here for the full article. … Read Prof. Robert Mnookin featured in Harvard Gazette

For decades, General Electric (GE) and the Environmental Protection Agency sparred over who would pay for the removal of PCBs, or polychlorinated biphenyls, that GE had discharged into New York’s Hudson River, a cleanup project expected to cost hundreds of millions of dollars. In October 2005, the two sides came to an agreement. … Read How to Lighten Your Burdens

In 2004, U.S. Air Force procurement officer Darleen Druyun was sentenced to nine months in prison on corruption charges after it was discovered that she had favored Boeing in her negotiations for aircraft purchases to win jobs at Boeing for herself, her daughter, and her son-in-law. Druyun had unfettered control over the air force’s annual … Read Handling Shady Dealers

Adapted from “When More Is Less,” first published in the Negotiation newsletter.

It’s an article of faith in negotiation that expanding the pie of value enhances parties’ welfare. When there’s only one issue on the bargaining table, the size of the pie is fixed. If one party gets more, the other party must get less. But … Read Make more out of less

Click here to see Professor Bordone on CNN and in the Harvard Law School Green Room.

Breaking Free of Gridlock: Prof. Bordone discusses what politicians can learn from negotiation experts on CNN and in the Harvard Law School Green Room. … Read More

Adapted from “Make Them More Satisfied with Less,” first published in the Negotiation newsletter.

In negotiation, sometimes you just don’t have much to give. If your department’s budget has been slashed, your subordinates will have to settle for smaller raises than usual – or none at all. When consumer demand for your red-hot product levels … Read Improve their satisfaction

Remember that big sales contract you negotiated last fall, the one that got you a fat year-end bonus? Well, your manufacturing department has just told you that delivery will be two months late. So now it’s your job to persuade your customer to accept a new date without canceling the deal. And that’s not all. … Read How to Avoid a Do-Over

On February 13, 2010, Prof. Robert Mnookin was interviewed on National Public Radio’s show, “All things considered” about his new book, “Bargaining with the Devil: When to Negotiate, When to Fight”.  Click here to hear the interview or read the transcript. … Read More