The impartial management of meetings designed to enable participants to focus on substantive issues and goals. (Lawrence E. Susskind, Sarah McKearnan and Jennifer Thomas-Larmer, The Consensus Building Handbook [Sage Publications, 1999], 207)
The impartial management of meetings designed to enable participants to focus on substantive issues and goals. (Lawrence E. Susskind, Sarah McKearnan and Jennifer Thomas-Larmer, The Consensus Building Handbook [Sage Publications, 1999], 207)