Professor Robert Mnookin: Negotiation Strategy and Bargaining with the Devil

By — on / Negotiation Skills

Success in negotiation, according to Professor Robert H. Mnookin, Chair of the Program on Negotiation, depends largely on being capable of managing each of the three tensions that he defines as being inevitable within almost any negotiation process. These include the tension between how to expand value and how to divide it, the tension between empathy and assertiveness, and the tension between principals and agents.

In this video, Mnookin, author of Bargaining with the Devil: When to Negotiate, When to Fight, also describes how important it is for all of us to learn how to “de-demonize” each other and that in most cases it is better for all to negotiate rather than fight.

To watch this video, click here.

To watch more PON videos, click here.

The Program on Negotiation at Harvard Law School
501 Pound Hall
1563 Massachusetts Avenue
Cambridge, Massachusetts 02138
tel 1-800-391-8629
tel (if calling from outside the U.S.) +1-301-528-2676
fax 617-495-7818