Recent Posts

Ask A Negotiation Expert: Creating More Value—For All

By on / Leadership Skills

In these difficult times, many of us are thinking about how to help make the world better, including in our negotiations. The good news is that we can do so without huge sacrifices, writes Max H. Bazerman, the Jesse Isidor Straus Professor of Business Administration at Harvard Business School, in his new book, Better, Not … Read More

Successes & Messes: In the NBA, a quest to be heard

By on / Business Negotiations

Group negotiations over emotional issues can quickly deteriorate. After a player walkout put the remainder of the National Basketball Association’s season in jeopardy, leaders stepped up to help players and owners come to an agreement they could all accept.
An unstable agreement
As we described in our August issue, the National Basketball Association (NBA) and the National … Read More

Negotiation research you can use: When offers are more appealing than requests

By on / Negotiation Skills

In 2015, the government of Greece approached the European Union regarding a new bailout package by requesting a six-month loan extension. The request was rejected within five hours. Four months later, Greece offered new budget proposals in return for an extended bailout package. This time, the proposal led to agreement.

The anecdote begs the question, Do … Read More

In Online Negotiations, Can You Get A Word In Edgewise?

By on / Negotiation Skills

This past May, as a result of the Covid-19 pandemic, the U.S. Supreme Court began hearing oral arguments on conference calls rather than in person. To keep chaos in check, Chief Justice John Roberts imposed order on the typically freewheeling process of justices questioning attorneys representing both sides of a case: He began calling on … Read More

“Vaccine nationalism”: A lose-lose negotiation strategy

By on / International Negotiation

National governments across the globe face the challenge of securing enough doses of a safe, effective coronavirus vaccine when one or more become available. Many wealthier nations are taking a competitive approach to this challenge, jostling with each other to tie up deals with pharmaceutical companies for the most promising vaccine candidates. A coordinated global plan … Read More

Negotiation and Bargaining with Your BATNA in Mind

By on / BATNA

Experienced negotiators understand they should reject any deal that is inferior to their best alternative to a negotiated agreement, or BATNA. What is a BATNA in negotiation? Your BATNA is the best possible outcome you could get if you walked away from your current negotiation and bargaining situation. When negotiating at an auto dealership, for … Read More

Deal with Last-Minute Demands

By on / Business Negotiations

Adapted from “When They Slice the Deal Too Thin,” by Michael Wheeler (professor, Harvard Business School), first published in the Negotiation newsletter.

Suppose that, after months of negotiation, you reach a detailed agreement with a customer and shake hands. A week later, the customer’s procurement officer calls to tell you that there have to be some … Read Deal with Last-Minute Demands

3 Team-Building Techniques for Successful Negotiations

By on / Business Negotiations

Newly formed teams are often encouraged or even required to engage in team-building techniques and exercises, which might range from volunteering at a nonprofit together to sharing little-known secrets about each other to building a tower out of marshmallows and spaghetti. Although such activities can be effective at building bonds and trust, they don’t do … Read More