Recent Posts

When Power Corrupts

By on / Daily, Negotiation Skills

Adapted from “Does Power Corrupt in Negotiation?” First published in the Negotiation newsletter.

How does power affect negotiators? In a study of hundreds of pairs of negotiators, researchers Elizabeth A. Seeley of Amherst College and Wendi Gardner and Leigh L. Thompson of Northwestern University examined this question using a simulation called “Viking Investments” (written by Len … Read When Power Corrupts

Get the Kinks Out

By on / Business Negotiations, Daily

Adapted from “Should You Get the Kinks Out?” by Ian Larkin (professor, Harvard Business School), first published in the Negotiation newsletter.

You may have heard about the power of contingent contracts in negotiation. As an example, imagine that a supplier has proposed you pay a bonus of 10% if the fault rate for its products is … Read Get the Kinks Out

Caveat Emptor?

By on / Daily, Negotiation Skills

Adapted from “Fair Enough? An Ethical Fitness Quiz for Negotiators,” by Michael Wheeler (professor, Harvard Business School), first published in the Negotiation newsletter.

Imagine that you bought a rustic cabin at its asking price. Now flash-forward a few years. You’ve enjoyed the place immensely but just learned that a motorcycle racetrack will be up and running … Read Caveat Emptor?

A Decision-Making Perspective to Negotiation: A Review of the Past and a Look into the Future

By on / Negotiation Skills

Author: Max Bazerman, Jesse Isidor Straus Professor of Business Administration, Harvard Business School, author of Judgment in Managerial Decision Making; co-author of Negotiation Genius and Predictable Surprises

Over the past 30 years, the collaboration between the social sciences and the practical application of new ideas in negotiation have provided exciting results. In this paper, Max Bazerman … Read More

Choose Your Words

By on / Daily, Negotiation Skills

Adapted from “Metaphorical Negotiation,” first published in the Negotiation newsletter.

Negotiators talk about building agreement, bluffing the opposition, and volleying offers back and forth. According to mediator Thomas Smith, careful attention to such metaphors can reveal deeper meaning beneath the explicit words that people use, notably regarding how they view the negotiation process and their relationship … Read Choose Your Words

Family Matters

By on / Dispute Resolution

Adapted from “All in the Family: Managing Business Disputes with Relatives,” by Frank E. A. Sander (professor, Harvard Law School) and Robert C. Bordone (professor, Harvard Law School), first published in the Negotiation newsletter.

What happens when family members go into business together? In a few lucky cases, harmony and success follow without effort. More often, … Read Family Matters

The 900-pound Counterpart

By on / Business Negotiations, Daily

Adapted from “Negotiating with a 900-pound Gorilla,” by Lawrence Susskind (professor, Massachusetts Institute of Technology), first published in the Negotiation newsletter.

Does your company ever have to negotiate with a behemoth that dominates your market–the so-called 900-pound gorilla? Whether they’re big-box retailers with aggressive pricing strategies or well-established computer software providers, one or two companies seem … Read The 900-pound Counterpart

Accentuate the Positive

By on / Business Negotiations, Daily

Adapted from “Promote the Positive or Minimize the Negative?” First published in the Negotiation newsletter.

Tory Higgins, a social psychologist, and his colleagues Lorraine Chen Idson and Nira Liberman have introduced the concept of regulatory focus. According to Higgins, when making decisions, people focus on either promotion or prevention. Those focused on promotion are primarily concerned … Read Accentuate the Positive

Keeping Your Options Alive

By on / Daily, Negotiation Skills

Adapted from “Better or Best: Keeping Your Options Open,” by Michael Wheeler (professor, Harvard Business School), first published in the Negotiation newsletter.

Jim, a well-regarded residential developer operating outside Philadelphia, has been scouting around for a site for his next project. Two properties seem promising. The Abbott estate consists of 75 acres of woodlands and some … Read Keeping Your Options Alive

When Does Personality Matter?

By on / Daily, Negotiation Skills

Adapted from “When Tough Talk Is Beside the Point,” by Hal Movius (instructor, The Program on Technology Negotiation, Program on Negotiation, Harvard Law School), first published in the Negotiation newsletter.

Most of us intuitively believe that personality traits such as toughness matter a great deal in negotiation. Yet studies by Bruce Barry and Raymond Friedman of … Read When Does Personality Matter?

Profiting from Collaboration

By on / Conflict Resolution

CNBC’s television series Collaboration Now featured Professor Deepak Malhotra discussing how successful collaboration can help companies overcome barriers that are holding them back and meet the needs of demanding customers. In this video, you can find examples of collaboration, including how the American trucking company YRC is making inroads across the globe, and how, with … Read Profiting from Collaboration