Sooner or later, almost all of us will find ourselves trying to cope with how to manage conflict at work. At the office, we may struggle to work through high-pressure situations with people with whom we have little in common. We need a special set of strategies to calm tempers, restore order, and meet each … Read How to Manage Conflict at Work 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
workplace conflict
The following items are tagged workplace conflict:
Effective Negotiation Preparation for an Uncertain World
Negotiators face an environment of change, increasing uncertainty, and accelerating disruption, driven by the growing complexity and interconnections of modern society. Financial crises, pandemics, wars, social and political movements, climate change, and the transformative innovations of artificial intelligence (AI) reveal societal shifts that are altering the norms, rules, and decision-making and planning procedures for conducting … Read More
Conflict Resolution Success Stories: A Surprising Tale from Congress
Conflict resolution success stories in the news can be few and far between. Too often, when a dispute arises, parties escalate the conflict through hardball tactics in negotiation (threats, lies, and the like) rather than taking steps to address and minimize it. When conflict resolution success stories do appear, we typically fail to absorb their … Read More
Make the Most of Online Negotiations
We said goodbye to breakfast meetings, client lunches, and after-work happy hours. Goodbye to handshakes, fist bumps, and pats on the back. Goodbye to the boots-on-the-ground sales game as we knew it, and hello to Zoom calls and text messaging.
To make matters even more difficult, the economy started to trend downwards—and so did the … Read Make the Most of Online Negotiations
Negotiating Conflict in Teams
Negotiating conflict can be one of the most challenging tasks facing workplace teams and groups. Here’s why it’s important to face conflict directly.
… Read Negotiating Conflict in Teams