We all encounter resistance. Whether we’re negotiating, giving feedback, managing up, or leading change, we are all familiar with situations in which we lay out a perfectly rational argument but, inexplicably, the other party resists.
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stevenson carlebach
The following items are tagged stevenson carlebach:
Semester Mediation and Conflict Management – Online
This highly-interactive, online course is designed to raise your awareness of your own approach to conflict, introduce a range of theories about mediation and participatory processes, and improve your conflict management skills. While we will discuss a wide range of dispute resolution processes that involve third parties, we will focus on mediation.
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