This highly-interactive, online course is designed to raise your awareness of your own approach to conflict, introduce a range of theories about mediation and participatory processes, and improve your conflict management skills. While we will discuss a wide range of dispute resolution processes that involve third parties, we will focus on mediation.
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stevenson carlebach
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2021-2022 Programs
Fall 2021 HARVARD NEGOTIATION MASTER CLASS
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- M&A Negotiation Strategy: Dealing with an Unpredictable Counterpart
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- How to Handle Difficult Customers
- Dealmaking
- Dispute Resolution
- Negotiation Case Studies: Google’s Approach to Dispute Resolution
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- 3 Negotiation Strategies for Conflict Resolution
- Difficult Situations at Work – Negotiation Skills for Dealing with Difficult People
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- International Negotiation
- Elements of Negotiation Style: Angela Merkel
- Dispute Resolution for India and Bangladesh
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Leadership Skills
- Negotiation Skills and Bargaining Techniques from Female Executives
- Dear Negotiation Coach: Confronting Unconscious Bias Constructively
- Great Women Leaders Negotiate
- Advantages and Disadvantages of Leadership Styles: Uncovering Bias and Generating Mutual Gains
- The Opposite of Autocratic Leadership Styles
- Mediation
- Negotiation Research on Mediation Techniques: Focus on Interests
- Mediation vs Arbitration – The Alternative Dispute Resolution Process
- Alternative Dispute Resolution (ADR): Negotiating for the Right Mediator
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- What Makes a Good Mediator?
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Digitally Enhanced Simulation Packages – With Live Data Analytics
- Check Out the Brief Course Outlines from the TNRC
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Planning for Cyber Defense of Critical Urban Infrastructure
- What Are Our Students Actually Learning? Gauging Effectiveness in Teaching Negotiation
- Win-Win Negotiations