We all encounter resistance. Whether we’re negotiating, giving feedback, managing up, or leading change, we are all familiar with situations in which we lay out a perfectly rational argument but, inexplicably, the other party resists.
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stevenson carlebach
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Semester Mediation and Conflict Management – Online
This highly-interactive, online course is designed to raise your awareness of your own approach to conflict, introduce a range of theories about mediation and participatory processes, and improve your conflict management skills. While we will discuss a wide range of dispute resolution processes that involve third parties, we will focus on mediation.
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Spring 2022 Programs
Fall 2022 Programs
NOVEMBER 2022 HARVARD NEGOTIATION MASTER CLASS
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Negotiating with the Enemy
- How to Handle Difficult Customers
- Negotiation Tactics for Bargaining with Difficult People: The Comcast Merger
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- Managing Difficult Conversations: Achieving Objectives with Backmapping Negotiation Strategies
- Dealmaking
- Dispute Resolution
- International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Famous Negotiators: Angela Merkel and Vladimir Putin
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- Leadership Skills
- Mediation
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- What Makes a Good Mediator?
- Mediation Training: What Can You Expect?
- Dear Negotiation Coach: Can External Advisers Hinder a Problem Solving Approach?
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- Negotiation Skills
- Dear Negotiation Coach: Is There a Negotiating Strategy That Will Make Ideas Resonate?
- Building Coalitions: Apple and the Art of Persuasion
- Negotiation Research Examines Ethics in Negotiating
- Dear Negotiation Coach: Moving From “Should” to “Could” in Difficult Ethical Situations
- 5 Common Negotiation Mistakes and How You Can Avoid Them
- Negotiation Training
- Best Negotiation Books: A Negotiation Reading List
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- The Importance of a Relationship in Negotiation
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- 10 Negotiation Training Skills Every Organization Needs
- Salary Negotiations
- Teaching Negotiation
- Teaching with Multi-Round Simulations: Balancing Internal and External Negotiations
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Planning Your Syllabus for Next Semester? Check Out the Brief Course Outlines from the TNRC
- Teaching Critical Leadership Skills
- Sally Soprano All-In-One Curriculum Package is Now Available!
- Win-Win Negotiations