Before the Covid-19 pandemic, mediators and other negotiation practitioners often insisted on meeting in person, convinced that online methods of dispute resolution lack “the human touch”—the warmth, energy, body language, and other subtle factors that build essential ingredients in conflict resolution, including trust, empathy, and rapport.
But when lockdowns and social-distancing restrictions took hold in the … Read More 
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online conflict resolution
The following items are tagged online conflict resolution:
Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Crisis Communication Examples: What’s So Funny?
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Negotiating Change During the Covid-19 Pandemic
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- Three Questions to Ask About the Dispute Resolution Process
- Alternative Dispute Resolution (ADR) Techniques: Negotiating Conditions
- Settling Out of Court: Negotiating in the Shadow of the Law
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- Dear Negotiation Coach: Determining the Right Compensation Offer After a Disaster
- International Negotiation
- Leadership Skills
- Mediation
- Negotiation Skills
- Negotiation Training
- Collaborative Negotiation Examples: Tenants and Landlords
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- The Importance of a Relationship in Negotiation
- Negotiation Training: What’s Special About Technology Negotiations?
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- Salary Negotiations
- Teaching Negotiation
- Teaching Mediation: Exercises to Help Students Acquire Mediation Skills
- Teaching with Multi-Round Simulations: Balancing Internal and External Negotiations
- Now Available: Full Videos from the AI Negotiation Summit
- Teach Your Students to Negotiate the Technology Industry
- Power Asymmetry and the Principal Agent Problem
- Win-Win Negotiations