Before the Covid-19 pandemic, mediators and other negotiation practitioners often insisted on meeting in person, convinced that online methods of dispute resolution lack “the human touch”—the warmth, energy, body language, and other subtle factors that build essential ingredients in conflict resolution, including trust, empathy, and rapport.
But when lockdowns and social-distancing restrictions took hold in the … Read More
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
online conflict resolution
The following items are tagged online conflict resolution:
Negotiation and Leadership
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Spring 2025
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Spring 2025
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NEGOTIATION MASTER CLASS
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Negotiation Essentials Online
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June 2025 - Learn More about Negotiation Essentials Online
Select Your Free Special Report
- Negotiation and Leadership Fall 2025 Program Guide
- Negotiation Master Class May 2025 Program Guide
- Negotiation and Leadership Spring 2025 Program Guide
- Negotiation Essentials Online (NEO) December 2024 and June 2025 Program Guide
- Negotiation Essentials In-House Program Guide
- Make the Most of Online Negotiations
- Managing Multiparty Negotiations
- Getting the Deal Done
- Salary Negotiation: How to Negotiate Salary: Learn the Best Techniques to Help You Manage the Most Difficult Salary Negotiations and What You Need to Know When Asking for a Raise
- Overcoming Cultural Barriers in Negotiation: Cross Cultural Communication Techniques and Negotiation Skills From International Business and Diplomacy
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights
BATNA
Business Negotiations
Conflict Resolution
Crisis Negotiations
- Crisis Communication Examples: What’s So Funny?
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Negotiating Change During the Covid-19 Pandemic
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
Dealing with Difficult People
Dealmaking
Dispute Resolution
- Three Questions to Ask About the Dispute Resolution Process
- Alternative Dispute Resolution (ADR) Techniques: Negotiating Conditions
- Settling Out of Court: Negotiating in the Shadow of the Law
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- Dear Negotiation Coach: Determining the Right Compensation Offer After a Disaster
International Negotiation
Leadership Skills
Mediation
Negotiation Skills
Negotiation Training
- Collaborative Negotiation Examples: Tenants and Landlords
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- The Importance of a Relationship in Negotiation
- Negotiation Training: What’s Special About Technology Negotiations?
- Use a Negotiation Preparation Worksheet for Continuous Improvement
Salary Negotiations
Teaching Negotiation
- Teaching Mediation: Exercises to Help Students Acquire Mediation Skills
- Teaching with Multi-Round Simulations: Balancing Internal and External Negotiations
- Now Available: Full Videos from the AI Negotiation Summit
- Teach Your Students to Negotiate the Technology Industry
- Power Asymmetry and the Principal Agent Problem
Win-Win Negotiations