Too often, dispute resolution can be an acrimonious and unproductive process. The following 10 negotiation and conflict resolution strategies can help you find creative ways to reach mutually satisfactory agreements.
… Read Top 10 Dispute Resolution Skills 
negotiation and conflict resolution
The following items are tagged negotiation and conflict resolution:
PON Founders Video
The founders of the Program on Negotiation often recall the early days of the field, when negotiation and conflict resolution were just beginning to take shape as shared areas of study. Scholars from law, business, psychology, anthropology, economics, and public policy gathered around a common table, comparing research and trading insights. Their goal was a … Read PON Founders Video
The Best Negotiation Exercises, Simulations and Videos
Have you planned your curriculum and purchased your teaching material for next semester? We’re here to help you to find the best negotiation exercises and teaching aids for your negotiation classes.
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Conflict Styles: From Avoidance to Collaboration
Stuck in a protracted conflict? A better understanding of common conflict styles, based on the Thomas-Kilmann Conflict Mode Instrument, could lead to a breakthrough.
… Read Conflict Styles: From Avoidance to Collaboration
AI Mediation: Using AI to Help Mediate Disputes
AI mediation is on the rise, with chatbots increasingly assisting human mediators in resolving disputes. Here’s what AI mediation is capable of—and where it falls short.
… Read AI Mediation: Using AI to Help Mediate Disputes
Negotiations in the News: Lessons for Business Negotiators
What can business negotiators learn from current negotiations in the news? Quite a bit, according to the dozens of negotiation experts who contributed to the January 2019 special issue of the Negotiation Journal, entitled “Negotiation and Conflict Resolution in the Age of Trump.”
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AI Negotiation in the News
OpenAI’s unveiling of its ChatGPT software in late 2022 has led to some notable conflicts and negotiations, in addition to new applications of AI to negotiation and conflict resolution. Here’s a roundup of recent AI negotiation stories in the news.
… Read AI Negotiation in the News
Is Cross-Cultural Conflict Resolution Education Collaborative Enough?
Cross-cultural conflict resolution education has swung from top-down to bottom-up models in recent years. A new Negotiation Journal article calls for a more balanced approach.
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NEW! from the Negotiation Journal: Special Issue, “Why It Worked”
This special issue of the Negotiation Journal presents global research on why certain peace efforts succeed. Drawing from five universities, it explores identity, leadership, environment, informal talks, and negotiation processes in long-term conflicts.
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Jeswald Salacuse: A Great Scholar, Leader, and Negotiator
Jeswald Salacuse, a Tufts University professor and pivotal member of the Program on Negotiation, made rich and lasting contributions to the fields of negotiation, leadership, and beyond over the course of his distinguished career.
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Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- How to Gain Leverage with Stronger Parties in Negotiation
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- International Negotiation
- Diplomatic Negotiations: The Surprising Benefits of Conflict and Teamwork at the Negotiation Table
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- The Multi-Door Courthouse: How Alternative Dispute Resolution Expands Access to Justice
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- In Cross-Cultural Negotiations, Improve Your Awareness
- Leadership Skills
- Mediation
- Negotiation Skills
- Use Integrative Negotiation Strategies to Create Value at the Bargaining Table
- Top 10 Negotiation Skills You Must Learn to Succeed
- Identify Your Negotiation Style: Advanced Negotiation Strategies and Concepts
- Communication in Negotiation: Should Your Meeting Be an Email?
- Reading Body Language in Negotiation
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations
Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Beyond the Back Table: Working with People and Organizations to Get to Yes
Articles & Insights
- BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- How to Gain Leverage with Stronger Parties in Negotiation
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- International Negotiation
- Diplomatic Negotiations: The Surprising Benefits of Conflict and Teamwork at the Negotiation Table
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- The Multi-Door Courthouse: How Alternative Dispute Resolution Expands Access to Justice
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- In Cross-Cultural Negotiations, Improve Your Awareness
- Leadership Skills
- Mediation
- Negotiation Skills
- Use Integrative Negotiation Strategies to Create Value at the Bargaining Table
- Top 10 Negotiation Skills You Must Learn to Succeed
- Identify Your Negotiation Style: Advanced Negotiation Strategies and Concepts
- Communication in Negotiation: Should Your Meeting Be an Email?
- Reading Body Language in Negotiation
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations
