For more advice on leading an ADR process in your organization, consult these books.
… Read Dispute Resolution Resources
Download the FREE special report from the Program on Negotiation at Harvard Law School, Mediation Secrets for Better Business Negotiations: Top Techniques from Mediation Training Experts, and you will discover mediation techniques for selecting the right mediator, understand the mediation process and learn how to engage the mediator to ensure a good outcome.
mediation practice guide
The following items are tagged mediation practice guide: