When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.


managing conflict in the workplace

The following items are tagged managing conflict in the workplace:

Mediation and Conflict Management – Online

Posted by & filed under Mediation at PON - Online, PON Semester Programs, PON Seminars.

This highly-interactive, online course is designed to raise your awareness of your own approach to conflict, introduce a range of theories about mediation and participatory processes, and improve your conflict management skills. While we will discuss a wide range of dispute resolution processes that involve third parties, we will focus on mediation. … Read More