When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.

management conflict

The following items are tagged management conflict:

Federal Mediation & Conciliation Service

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Federal Mediation & Conciliation Service (FMCS)

2100 K Street, NW
Washington, DC 20427
Tel: (202) 606-8100
Fax: (202) 606-4251


Contact: Dan Ellerman, Human Resources Director, FMCS National Office
(202) 606-5460

For over 60 years, the Federal Mediation and Conciliation Service (FMCS) have delivered neutral and confidential conflict resolution assistance to the nation’s unionized workplaces. The FMCS was created by Congress as an

Shapiro Facilitates Training for Serbian Governmental Officials

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Dr. Daniel L. Shapiro, an Associate at the Harvard Negotiation Project and a Senior Lecturer at the Sloan School of Management, M.I.T., was recently invited by the National Democratic Institute (NDI) to facilitate negotiation training in Montenegro for Serbian governmental officials. Among those represented were members of the Education, Judicial, Environment, and Labor Committees of