how to discuss what matters most

The following items are tagged how to discuss what matters most:

Unlocking Value in Complex Business Deals

Posted by PON Staff & filed under 1 Day Courses.

Bonus day for June Negotiation and Leadership program. In this focused one-day session, Guhan Subramanian shows you how to successfully navigate complex deals, including negotiauctions, by bringing together auction and negotiation strategies in a meaningful way. … Read More 

Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role

Posted by PON Staff & filed under Conflict Resolution.

In their book Difficult Conversations: How to Discuss What Matters Most (Penguin Putnam, 2000), authors Douglas Stone, Bruce Patton, and Sheila Heen tell us how to engage in the conversations in our professional or personal lives that make us uncomfortable by examining a case study of conflict management. Tough, honest conversations are critical for managers, … Read More 

Negotiation and Leadership: Dealing with Difficult People and Problems

Posted by PON Staff & filed under Negotiation and Leadership.

IN-PERSON

THREE-DAY COURSE | June 27–29, 2022 Negotiation and Leadership: Dealing with Difficult People and Problems BONUS DAY | June 30, 2022 Unlocking Value in Complex Business Deals

Three-Day Program Agenda Negotiation and Leadership: Dealing with Difficult People and Problems DAY 1: Monday, June 27, 2022UNDERSTANDING KEY NEGOTIATION CONCEPTS MORNING: Negotiation Fundamentals—Key Concepts and Core Vocabulary 9:00 a.m. – 12:30 p.m. ET Led by Guhan … Read More 

Ask A Negotiation Expert: Getting Along When Social Media Pulls Us Apart

Posted by PON Staff & filed under Conflict Resolution.

Online discussions of politics and other hot-button issues often spiral quickly into conflict, leaving us feeling misunderstood, angry, and sometimes even ashamed of our own behavior. We spoke to Harvard Law School lecturer Sheila Heen—coauthor of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Viking, 2014) and Difficult Conversations: How to … Read More 

Practical Lessons from Great Negotiators

Posted by PON Staff & filed under 1 Day Courses.

Bonus day for May Negotiation and Leadership program. In this fascinating one-day session, you’ll have the rare opportunity to explore how remarkable negotiators overcame their most formidable challenges—and how to apply these lessons in your own negotiations. … Read More 

Hong Kong Lawyer Benny Tai Inspired by Harvard Negotiation Project Authors

Posted by PON Staff & filed under Teaching Negotiation.

The Harvard Negotiation Project was recently mentioned in the Wall Street Journal by David Feith in his interview with Benny Tai, “China’s New Freedom Fighters.” Benny Tai, a 49 year old lawyer who has been branded an “enemy of the state,” founded Occupy Central with Love and Peace, a group that promotes civil disobedience in order … Read More 

Negotiation and Leadership: Dealing with Difficult People and Problems

Posted by PON Staff & filed under Negotiation and Leadership.

IN-PERSON

THREE-DAY COURSE | May 16–18, 2022 Negotiation and Leadership: Dealing with Difficult People and Problems BONUS DAY | May 19, 2022 Practical Lessons from Great Negotiators

Three-Day Program Agenda Negotiation and Leadership: Dealing with Difficult People and Problems DAY 1: Monday, May 16, 2022UNDERSTANDING KEY NEGOTIATION CONCEPTS MORNING: Negotiation Fundamentals—Key Concepts and Core Vocabulary 9:00 a.m. – 12:30 p.m. ET Led by Guhan Subramanian

Negotiation … Read More 

Build strong relationships in business negotiations

Posted by PON Staff & filed under Business Negotiations.

While a student at Stanford University in the mid-2000s, Kevin Systrom met Facebook founder and CEO Mark Zuckerberg at gatherings on campus. Though Systrom declined Zuckerberg’s proposal that he drop out of school and take a job with Facebook, the two men kept in touch by phone in the years following. After Systrom launched photo-sharing … Read More 

Negotiation and Leadership: Dealing with Difficult People and Problems

Posted by Victoria Arnold & filed under Negotiation and Leadership.

LIVE ONLINE

THREE-DAY COURSE | April 4–6, 2022 Negotiation and Leadership: Dealing with Difficult People and Problems BONUS DAY | April 7, 2022 Difficult Conversations: How to Discuss What Matters Most

Three-Day Program Agenda Negotiation and Leadership: Dealing with Difficult People and Problems DAY 1: Monday, April 4, 2022UNDERSTANDING KEY NEGOTIATION CONCEPTS MORNING: Negotiation Fundamentals—Key Concepts and Core Vocabulary 9:00 a.m. – 12:30 p.m. … Read More 

Difficult Conversations: How to Discuss What Matters Most

Posted by PON Staff & filed under 1 Day Courses, executive training.

Whether dealing with a challenging customer, a difficult supplier, an unhappy employee, an unreasonable official, or a demanding boss, we all have conversations we anticipate with dread. Gain the strategies, tools, and frameworks you need to manage difficult conversations effectively in this one-day program led by negotiation experts Bruce Patton and Douglas Stone. … Read More 

Change Management: Negotiating Organizational Change in the 21st Century

Posted by Michael Phillips & filed under 1 Day Courses, executive training.

Change is vital to organizational growth, health, and survival. It is also incredibly difficult to execute well—often resulting in diminished morale and feelings of anxiety and mistrust. In fact, researchers estimate that less than half of major corporate change projects at Fortune 1000 firms have been successful. … Read More 

Negotiation Workshop: Improving Your Negotiating Effectiveness

Posted by PON Staff & filed under Harvard Negotiation Institute, Harvard Negotiation Institute (Five-Day Programs).

Course Dates: This course is closed Too many negotiators leave value on the table. They painfully divide a small pie after a costly battle while failing to capture offsetting opportunities for joint gain, or win the battle, but at the cost to relationships and reputation that limit long-term value. Reliably negotiating optimal outcomes requires a keen … Read More 

Negotiating Difficult Conversations: Dealing with Tough Topics Productively

Posted by PON Staff & filed under Harvard Negotiation Institute, Harvard Negotiation Institute (Five-Day Programs).

Course Dates: This course is closed When negotiations become difficult, emotions often escalate and talks break down. To overcome barriers and turn negotiations from difficult to collaborative, from breakdown to breakthrough, you must learn to understand the inter- and intra-personal dynamics at play. In this program, you will examine how your own assumptions and behaviors can … Read More 

Difficult Conversations: How to Discuss What Matters Most

Posted by PON Staff & filed under 1 Day Courses, executive training.

Whether dealing with a challenging customer, a difficult supplier, an unhappy employee, an unreasonable official, or a demanding boss, we all have conversations we anticipate with dread. Gain the strategies, tools, and frameworks you need to manage difficult conversations effectively in this one-day program led by negotiation experts Bruce Patton and Douglas Stone. … Read More