handling tough situations

The following items are tagged handling tough situations:

Dealing with Difficult People – In and Outside of Congress

Posted by Katie Shonk & filed under Dealing with Difficult People.

In business negotiations, we sometimes face the task of dealing with difficult people—those who seem to pick fights, hold offensive views, or rely on hard-bargaining tactics. Some of us naturally turn away from such difficult negotiations. Others choose to try to overlook or overcome the flaws they see in potential negotiating partners. … Read More