If you work with others, sooner or later you will almost inevitably face the need for conflict resolution. You may need to mediate a dispute between two members of your department. Or you may find yourself angered by something a colleague reportedly said about you in a meeting. Or you may need to engage in … Read More 
effective conflict management
The following items are tagged effective conflict management:
Harvard Negotiation Master Class: Advanced Strategies for Experienced Negotiators – December 7-11, 2026
The program’s intimate format fosters deep engagement with faculty, meaningful connections with accomplished peers, and memorable after-hours events. Participation is strictly limited to 42 experienced professionals who have completed prior negotiation training.
… Read More
Negotiation Master Class Fall 2026 Program Guide
Over the years thousands of professionals have participated in negotiation programs at the Program on Negotiation (PON) at Harvard Law School. And after a few months or years of putting their negotiation skills and techniques to work, participants inevitably ask us, what’s next?
… Read Negotiation Master Class Fall 2026 Program Guide
Negotiation Skills from the World of Improv for Conflict Management
A Q&A with Michael Wheeler, author of The Art of Negotiation: How to Improvise Agreement in a Chaotic World.
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Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Interpersonal Conflict Resolution: Beyond Conflict Avoidance
- How to Deal with Threats: 4 Negotiation Tips for Managing Conflict at the Bargaining Table
- The Pitfalls of Negotiations Over Email
- Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role
- How to Handle Conflict in Teams: Lessons from Scientific Collaborations
- Crisis Negotiations
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- What is Crisis Management in Negotiation?
- Dealing with Difficult People
- Dealmaking
- Perspective Taking and Empathy in Business Negotiations
- The First-Offer Dilemma in Negotiations: Should You Make the First Offer?
- How to Counteroffer in Business Negotiation
- Negotiation Skills: 5 Proven Ways to Build Trust at the Bargaining Table
- Power in Negotiation: Examples of Being Overly Committed to the Deal
- Dispute Resolution
- International Negotiation
- Leadership Skills
- Mediation
- Alternative Dispute Resolution: Values-Based Role Play Simulations for Improving Mediation Skills
- Types of Mediation: Choose the Type Best Suited to Your Conflict
- Med-Arb vs. Arbitration vs. Mediation: How Hybrid Dispute Resolution Works
- Mediation Training: What Can You Expect?
- Shuttle Diplomacy in Mediation: How Interests-Based Mediators Build Agreement
- Negotiation Skills
- The Role of Threats in Negotiation: Lessons from the 1981 Air Traffic Controllers Strike
- Negotiation Skills: How to Become a Negotiation Master
- Making Concessions in Negotiation: Lessons from Capitol Hill
- Persuasion in Negotiation: How Tracy Chapman Was Convinced to Play at the 2024 Grammys
- For a Mutually Beneficial Agreement, Collaboration is Key
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations
- Win-Lose Negotiation Examples
- Streaming Toward Win-Win Negotiation: Spotify Upgrades Its Negotiating Strategy
- Win-Win Negotiation: How to Keep Your Bargaining Partner Satisfied
- Dear Negotiation Coach: What is the Secret to Negotiating with Kids Successfully?
- For NFL Players, a Win-Win Negotiation Contract Only in Retrospect?
Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Beyond the Back Table: Working with People and Organizations to Get to Yes
Articles & Insights
- BATNA
- Business Negotiations
- Conflict Resolution
- Interpersonal Conflict Resolution: Beyond Conflict Avoidance
- How to Deal with Threats: 4 Negotiation Tips for Managing Conflict at the Bargaining Table
- The Pitfalls of Negotiations Over Email
- Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role
- How to Handle Conflict in Teams: Lessons from Scientific Collaborations
- Crisis Negotiations
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- What is Crisis Management in Negotiation?
- Dealing with Difficult People
- Dealmaking
- Perspective Taking and Empathy in Business Negotiations
- The First-Offer Dilemma in Negotiations: Should You Make the First Offer?
- How to Counteroffer in Business Negotiation
- Negotiation Skills: 5 Proven Ways to Build Trust at the Bargaining Table
- Power in Negotiation: Examples of Being Overly Committed to the Deal
- Dispute Resolution
- International Negotiation
- Leadership Skills
- Mediation
- Alternative Dispute Resolution: Values-Based Role Play Simulations for Improving Mediation Skills
- Types of Mediation: Choose the Type Best Suited to Your Conflict
- Med-Arb vs. Arbitration vs. Mediation: How Hybrid Dispute Resolution Works
- Mediation Training: What Can You Expect?
- Shuttle Diplomacy in Mediation: How Interests-Based Mediators Build Agreement
- Negotiation Skills
- The Role of Threats in Negotiation: Lessons from the 1981 Air Traffic Controllers Strike
- Negotiation Skills: How to Become a Negotiation Master
- Making Concessions in Negotiation: Lessons from Capitol Hill
- Persuasion in Negotiation: How Tracy Chapman Was Convinced to Play at the 2024 Grammys
- For a Mutually Beneficial Agreement, Collaboration is Key
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations
- Win-Lose Negotiation Examples
- Streaming Toward Win-Win Negotiation: Spotify Upgrades Its Negotiating Strategy
- Win-Win Negotiation: How to Keep Your Bargaining Partner Satisfied
- Dear Negotiation Coach: What is the Secret to Negotiating with Kids Successfully?
- For NFL Players, a Win-Win Negotiation Contract Only in Retrospect?
