A Q&A with Michael Wheeler, author of The Art of Negotiation: How to Improvise Agreement in a Chaotic World.
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When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
effective conflict management
The following items are tagged effective conflict management:
Harvard Negotiation Master Class: Advanced Strategies for Experienced Negotiators – April 13–17, 2026
The program’s intimate format fosters deep engagement with faculty, meaningful connections with accomplished peers, and memorable after-hours events. Participation is strictly limited to 42 experienced professionals who have completed prior negotiation training.
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Negotiation Master Class Spring 2026 Program Guide
Over the years thousands of professionals have participated in negotiation programs at the Program on Negotiation (PON) at Harvard Law School. And after a few months or years of putting their negotiation skills and techniques to work, participants inevitably ask us, what’s next?
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NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Articles & Insights
BATNA
- Michael Scott, Negotiation Genius? Lessons from TV Negotiations
- Learning from BATNA Examples in Negotiation
- Negotiation Examples: How Crisis Negotiators Use Text Messaging
- What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement
- 10 Hard-Bargaining Tactics to Watch Out for in a Negotiation
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- Using Principled Negotiation to Resolve Disagreements
- To Break Impasse, Move Beyond Concerns about Fairness in Negotiation
- How Fast-Food Workers Used Alternative Dispute Resolution (ADR) to Demand Higher Wages
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- Top 10 Dispute Resolution Skills
- International Negotiation
- Top 10 International Business Negotiation Case Studies
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Best Negotiators in History: Nelson Mandela and His Negotiation Style
- Managing Cultural Differences in Negotiation
- Negotiation Case Studies: The Bangladesh Factory-Safety Agreements
- Leadership Skills
- Mediation
- Negotiation Skills
- Negotiation Training
- New Negotiation Books Offer In-Depth Solutions to Practical Challenges
- Cole Cannon Esq. Shares His Negotiation and Leadership Experience
- Collaborative Negotiation Examples: Tenants and Landlords
- Negotiation Training: What’s Special About Technology Negotiations?
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- Salary Negotiations
- Teaching Negotiation
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Teach Your Students to Negotiate Climate Change
- High Stakes Negotiations in the Healthcare Industry
- Negotiating with Colleagues: Training for Collaborative Human Resources Negotiations
- Camp Lemonnier: Negotiating a Lease Agreement for a Key Military Base in Africa
- Win-Win Negotiations