Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.


difficult situations at work

The following items are tagged difficult situations at work:

How to Handle Difficult People—Including Your Rivals

Posted by & filed under Dealing with Difficult People.

One of the most common questions raised by businesspeople is how to handle difficult people. This question contains a hidden assumption: Faced with abrasive, competitive, and even unethical behavior, we view ourselves as being in the right and the other party as being wholly wrong. Yet it’s important to consider that, in our real-life conflict scenarios, … Read More