Designed for maximum impact, this two-day program will feature: interactive Zoom sessions led by a PON instructor; engaging and educational prerecorded videos featuring seven world-class PON faculty members from across Harvard, MIT, and Tufts; case studies based on real-world experience; and opportunities to negotiate and engage in discussion with your fellow participants.
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Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.
dealing with difficult conversations
The following items are tagged dealing with difficult conversations:
Negotiate Strong Relationships at Work and at Home
The experts and editors from Harvard’s Program on Negotiation offer a sampling of advice to help you learn to foster relationships by building rapport, manage conflict in long-term relationships and negotiate business decisions with family members.
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Difficult Conversations: How to Discuss What Matters Most
Whether dealing with a challenging customer, a difficult supplier, an unhappy employee, an unreasonable official, or a demanding boss, we all have conversations we anticipate with dread. Gain the strategies, tools, and frameworks you need to manage difficult conversations effectively in this one-day program led by negotiation experts Bruce Patton and Douglas Stone.
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Change Management: Negotiating Organizational Change in the 21st Century
Change is vital to organizational growth, health, and survival. It is also incredibly difficult to execute well—often resulting in diminished morale and feelings of anxiety and mistrust. In fact, researchers estimate that less than half of major corporate change projects at Fortune 1000 firms have been successful.
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Difficult Conversations: How to Discuss What Matters Most
Whether dealing with a challenging customer, a difficult supplier, an unhappy employee, an unreasonable official, or a demanding boss, we all have conversations we anticipate with dread. Gain the strategies, tools, and frameworks you need to manage difficult conversations effectively in this one-day program led by negotiation experts Bruce Patton and Douglas Stone.
… Read
Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- Managing Difficult Conversations: Achieving Objectives with Backmapping Negotiation Strategies
- When Dealing with Difficult People, Try a Complementary Approach
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Dealmaking
- Lessons for Business Negotiators: Negotiation Techniques from International Diplomacy
- Dear Negotiation Coach: Will Your First Offer Be in the Right Ballpark?
- Dear Negotiation Coach: Negotiating a Win Win Relationship with Friends
- Business Negotiation Skills: How to Enhance Your Negotiated Agreement
- Dear Negotiation Coach: Managing Expectations of Our Own
- Dispute Resolution
- Dear Negotiation Coach: Responding (Or Not) to an Ultimatum in Negotiation
- Emotional Triggers: How Emotions Affect Your Negotiating Ability
- Using Principled Negotiation to Resolve Disagreements
- How to Write a Contract That Doesn’t Leave Room for Interpretation
- Repairing Relationships Using Negotiation Skills
- International Negotiation
- Leadership Skills
- Mediation
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Check Out the New All-In-One Curriculum Packages!
- Planning Your Syllabus for Next Semester? Check Out the Brief Course Outlines from the TNRC
- The Best New Simulations
- Teach Your Students to Take Their Mediation Skills to the Next Level
- Teaching with Multi-Round Simulations: Balancing Internal and External Negotiations
- Win-Win Negotiations