Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.


dealing with difficult conversations

The following items are tagged dealing with difficult conversations:

Change Management: Negotiating Organizational Change in the 21st Century

Posted by & filed under 1 Day Courses, executive training.

Change is vital to organizational growth, health, and survival. It is also incredibly difficult to execute well—often resulting in diminished morale and feelings of anxiety and mistrust. In fact, researchers estimate that less than half of major corporate change projects at Fortune 1000 firms have been successful. … Read More 

Negotiate Strong Relationships at Work and at Home

Posted by & filed under Free Report.

The experts and editors from Harvard’s Program on Negotiation offer a sampling of advice from past issues of Negotiation to help you learn to foster relationships by building rapport, manage conflict in long-term relationships and negotiate business decisions with family members. … Read More 

Difficult Conversations: How to Discuss What Matters Most

Posted by & filed under 1 Day Courses, executive training.

Whether dealing with a challenging customer, a difficult supplier, an unhappy employee, an unreasonable official, or a demanding boss, we all have conversations we anticipate with dread. Gain the strategies, tools, and frameworks you need to manage difficult conversations effectively in this one-day program led by negotiation experts Bruce Patton and Douglas Stone. … Read More