At the Program on Negotiation at Harvard Law School (PON), we are dedicated to helping professionals deal with hard bargainers and resolve even the most challenging disputes. To help you understand the principles of negotiation and conflict resolution, we put together a special report: Dealing With Difficult People.
Discover how to collaborate, negotiate, and bargain … Read More 
Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.
dealing with challenging people
The following items are tagged dealing with challenging people:
Spring 2021 HARVARD NEGOTIATION MASTER CLASS
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Contact us: Call 1-800-391-8629 (outside the US: +1-301-528-2676) between 9 a.m. and 5 p.m. ET any business day or email hni@law.harvard.edu
Articles & Insights
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
- Dear Negotiation Coach: Responding (Or Not) to an Ultimatum in Negotiation
- Dispute Resolution, NHL style
- The Door in the Face Technique: Will It Backfire?
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Diplomacy Examples in the Covid-19 Era
- Famous Negotiators: Angela Merkel and Vladimir Putin
- Implicit and Explicit Bias: When Negotiators Discriminate Based on Race
- Servant Leadership and Warren Buffett’s Giving Pledge
- Ask A Negotiation Expert: Spreading Negotiation Knowledge for a Better World
- How to Negotiate in Cross-Cultural Situations
- Ethics in Business Negotiations and in Leadership: How Collusion Limits Value Creating Opportunities
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- What Makes a Good Mediator?
- Mediation Training: What Can You Expect?
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- Definition of Mediation and the Mediation Process: The Impact of Lawyers on Alternative Dispute Resolution (ADR)
- Dear Negotiation Coach: Responsible Negotiation Means Caring Beyond the Deal Closing
- Building Coalitions: Apple and the Art of Persuasion
- Negotiation Research Examines Ethics in Negotiating
- 5 Common Negotiation Mistakes and How You Can Avoid Them
- A Token Concession: In Negotiation, the Gift that Keeps on Giving
- Advice for Peace: Ending Civil War in Colombia
- New Simulation and Case Study: Camp Lemonnier
- Teaching Mediation: Exercises to Help Students Acquire Mediation Skills
- Teaching Community Dispute Resolution: Exercises to Facilitate Positive Change
- New International Negotiation Simulations: Teaching International Negotiation with Current Global Dynamics
