Few negotiators can imagine negotiation scenarios more stressful than the kinds of crisis negotiations the New York City Police Department’s Hostage Negotiation Team undertake. But police negotiation techniques employed by the New York City Police Department’s Hostage Negotiations Team (HNT) in high-stakes, high-pressure crisis negotiation situations, outlined in an article from Jeff Thompson and Hugh … Read More 
Discover how to apply the lessons of hostage negotiation scenarios to avoid disasters, diffuse tensions, and break through impasse with open communication when you download your copy of the FREE special report, Crisis Communication: How to Avoid Being Held Hostage by Crisis Negotiations, from the Program on Negotiation at Harvard Law School today!
crisis negotiation skills
The following items are tagged crisis negotiation skills:
Crisis Negotiation Skills: The Hostage Negotiator’s Drill
Here are some negotiating skills from the world of crisis negotiations: Hostage negotiators stress the importance of discussing the “drill”—goals, ground rules, and operating principles—with their team before beginning talks with a hostage taker.
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- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Group Decision Making: Best Practices and Pitfalls
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Power Tactics in Negotiation: How to Gain Leverage with Stronger Parties
- “No One is Really in Charge” Hostage Taking and the Risks of No-Negotiation Policies
- Dealing with Difficult People
- When Dealing with Difficult People, Try a Complementary Approach
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Consensus-Building Techniques
- Negotiation Tips: Listening Skills for Dealing with Difficult People
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- Negotiation Techniques: The First Offer Dilemma in Negotiations
- Negotiating Skills: Learn How to Build Trust at the Negotiation Table
- Closing the Deal in Negotiations: 3 Tips for Sequential Dealmaking
- Power in Negotiation: Examples of Being Overly Committed to the Deal
- MESO Negotiation: The Benefits of Making Multiple Equivalent Simultaneous Offers in Business Negotiations
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- 3 Negotiation Strategies for Conflict Resolution
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- Repairing Relationships Using Negotiation Skills
- Patience is a Winning Negotiation Skill for Getting What You Want at the Negotiation Table
- Choose the Right Dispute Resolution Process
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- Diplomatic Negotiations: The Surprising Benefits of Conflict and Teamwork at the Negotiation Table
- Dispute Resolution for India and Bangladesh
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- Leadership Styles in Negotiation: The Case of Ebay and Paypal
- Leadership Skills in Negotiation: How to Negotiate Equity Incentives with Senior Management
- Negotiating with Your Boss: Secure Your Mandate and Authority for External Talks
- Negotiation Skills and Bargaining Techniques from Female Executives
- Feeling Pressured by a Counterpart? Try Deal Structuring with Conditions
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- Managing Emotions in Negotiation: Teaching Students to Turn Emotions into an Opportunity for Mutual Gain
- Asynchronous Learning: Negotiation Exercises to Keep Students Engaged Outside the Classroom
- Win-Win Negotiations