conflict resolution skills
What are Conflict Resolution Skills?
Conflict resolutions skills can help us solve problems between family members at home and bring calm to long-standing aggression between nations.
When military conflict erupted between North and South Korea in 2015, the two governments agreed to emergency talks. Armed forces from the two nations were on standby as the South’s chief national security adviser and a leading military officer from the North met on the border to test their conflict resolution skills.
In another case that erupted in 2015, music star Madonna and her ex-husband Guy Ritchie were in a legal dispute over where their 15-year-old son, Rocco, should live. New York Supreme Court proceedings revealed that Rocco, who had been on tour with his mother earlier in the month, had been living with his father in the United Kingdom and had expressed a desire to continue living abroad.
Justice Deborah Kaplan ordered that Rocco be returned to the United States by the following month. The following day, Madonna reportedly filed legal proceedings in London under the Hague Convention on International Child Abduction on the grounds that Rocco was being retained abroad illegally.
Conflict resolution skills such as relationship building and communication skills advocated by integrative bargainers apply in nearly every negotiation scenario you can imagine – even situations as contentious as those above. Business negotiations rely upon trust, rapport, and a mutual sense of respect in order to make the deal happen. Likewise, when dealing with difficult people in your daily life, active listening and a respectful, calm demeanor are proven techniques for preserving your relationship with your counterpart while also addressing their concerns in a thoughtful way.
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
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The following items are tagged conflict resolution skills: