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conflict resolution and negotiation

The process of resolving a dispute or a conflict permanently, by providing each sides’ needs, and adequately addressing their interests so that they are satisfied with the outcome.

The following items are tagged conflict resolution and negotiation:

How to Overcome Cultural Barriers in Negotiation

Posted by & filed under International Negotiation.

Imagine that you’re the American representative of a U.S. food company, and you’re hoping to procure a new ingredient for several of your products from a German company. A representative from the company is flying in to meet with you. Do you expect your German counterpart to behave differently than the Americans you typically deal … Read More 

How to Negotiate Online

Posted by & filed under Negotiation Skills.

International negotiators are often faced with the problem of how to overcome cultural barriers to communication. When you communicate in person, social norms – including body language, manners, and physical appearance – guide your behavior and ease the process. Here are some tips on how to negotiate online and building a rapport with your counterpart … Read More 

Family Business Conflict Resolution and Negotiation

Posted by & filed under Conflict Resolution.

Business transactions between family members and friends can be difficult. Close ties are generally founded on the expectation that we’ll look out for each other’s welfare and not “keep score.” In business relationships, by contrast, we expect to be compensated based on how much effort, time, and money we expend. We’re likely to experience a … Read More 

In Conflict Resolution, Fairness Concerns Loom Large

Posted by & filed under Conflict Resolution.

On June 30, compensation expert Kenneth R. Feinberg unveiled a plan to give restitution to victims of accidents related to the fatal ignition flaw in 2.6 million General Motors vehicles. The plan—designed to be as generous as other compensation plans Feinberg has overseen, including payouts to victims of the 2013 Boston Marathon bombings—is part of … Read More 

When Conflict Doesn’t Require Conflict Resolution

Posted by & filed under Conflict Resolution.

Most of us dread conflict and the need to engage in conflict resolution. Yet we may be reaping benefits from certain forms of conflict on the job, according to a new study published in the Journal of Applied Psychology. Researchers Gergana Todorova (the University of Miami), Julia B. Bear (Stony Brook University), and Laurie R. Weingart … Read More 

Video: PON-sponsored negotiation workshop engages Jewish and Arab students in Tel Aviv

Posted by & filed under Daily, International Negotiation, Middle East Negotiation Initiative (MENI), Videos.

In March 2011, Professor James Sebenius, Professor of Business Administration at the Harvard Business School, led a negotiation workshop for Jewish and Arab high school students in Tel Aviv, as part of a pilot program co-sponsored by the Program on Negotiation, with support from the U.S. Embassy in Tel Aviv. This innovative program offered three … Read More 

Announcing the 2010 PON Summer Fellows

Posted by & filed under Daily, Summer Fellowship Grants.

About the PON Summer Fellowship Program: PON offers fellowship grants to students at Harvard University, MIT, Tufts University and other Boston-area schools who are doing internships or undertaking summer research projects in negotiation and dispute resolution in partnership with public, non-profit or academic organizations. The Summer Fellowship Program’s emphasis is on advancing the links between … Read More