In one of the top examples of international negotiation in April 2013, Apple CEO Timothy D. Cook made the unusual move of apologizing to Chinese customers for his company’s warranty policy and promised to make amends, the New York Times reports.
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conflict and negotiation case study
The following items are tagged conflict and negotiation case study:
Negotiation and Leadership
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- Business Negotiations
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- Crisis Negotiations
- What is Crisis Management in Negotiation?
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Group Decision Making: Best Practices and Pitfalls
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Power Tactics in Negotiation: How to Gain Leverage with Stronger Parties
- Dealing with Difficult People
- Managing Difficult Employees, and Those Who Just Seem Difficult
- How to Handle Difficult Customers
- Dealing with Difficult People: Coping with an Insulting Offer in Contract Negotiations
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- When Our “Principles” Crash up Against our Negotiation Goals
- Dealmaking
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- International Negotiation
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- Negotiation Skills
- Emotional Intelligence as a Negotiating Skill
- Negotiation Techniques To Get New Business Partnerships Off on the Right Foot
- In Negotiation, How Much Do Personality and Other Individual Differences Matter?
- Dear Negotiation Coach: When Silence in Negotiation is Golden
- Bargaining Power in Negotiations: Leveling the Playing Field
- Negotiation Training
- Collaborative Negotiation Examples: Tenants and Landlords
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- 10 Negotiation Training Skills Every Organization Needs
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- The Importance of a Relationship in Negotiation
- Salary Negotiations
- Teaching Negotiation
- Camp Lemonnier: Negotiating a Lease Agreement for a Key Military Base in Africa
- New Simulation: Negotiating a Management Crisis
- New Simulation: International Business Acquisition Negotiated Online
- Bidding in an International Business Negotiation: Euro-Idol
- Negotiating with Colleagues: Training for Collaborative Human Resources Negotiations
- Win-Win Negotiations