When dealing with a difficult counterpart, it helps to take a conciliatory approach to the bargaining table. While apologies necessarily involve moments of vulnerability, they can also open doors to value creation and strengthen the relationship you have with your bargaining counterpart. Let’s look back at Apple’s apology in China for its maligned warranty policies … Read More 
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conciliatory approach
An approach in negotiation that seeks to overcome the distrust or animosity of one’s counterpart.
The following items are tagged conciliatory approach:
