When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.


communication and conflict

The following items are tagged communication and conflict:

Communication and Conflict Management: Responding to Tough Questions

Posted by Katie Shonk & filed under Conflict Resolution.

Here are a few interview questions that job candidates often dread:

“How much do you earn at your current position?” “Can you see yourself working here in five years?” “Do you have any other offers?”

Most of us feel compelled to respond honestly and completely to direct questions in negotiation, communication and conflict management, even when doing so could … Read More 

Robert Bordone and HNMCP featured in the HLS Bulletin

Posted by PON Staff & filed under Negotiation Skills, News.

“Uncommon Loss: Common Bond,” published in the Harvard Law School Bulletin discusses Project Common Bond, which was started by two former Harvard Negotiation and Mediation Clinical Program students working with Professor Robert Bordone and clinic associate, Toby Berkman. “For teens… from around the globe with family members killed or seriously injured in acts of violence, … Read More