December 2014 Table of Contents: Vol. 17 · No. 12

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IN THIS ISSUE
WHAT’S NEW

Don’t miss our three-day course, Negotiation and Leadership: Dealing with Difficult People and Problems, on December 8, or William L. Ury’s one-day course, The Art of Saying No, on December 11, both in Cambridge, Mass www.executive.pon.harvard.edu to find out more.

Download the Negotiation Briefings Special Report “Dealing with Difficult People” by visiting www.pon.harvard.edu/free-reports

IN FUTURE ISSUES

The upside of asking for advice

The fine line between bluffing and fraud