active listening

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active listening

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  • Role Simulations
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    International Relations Role-Play:

    Armenia/Azerbaijan/Nagorno KarabakhA Public Peace Process Initiative

    Taline Aharonian and Agieszka Klich
    Complex 13-party, two-team facilitated negotiation between private citizens from both sides of an actual long-term ethnic conflict
  • Role Simulations
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    Academia Role-Play:

    Biography, The

    Sheila Heen and Douglas Stone
    Two-party negotiation between a teaching fellow and a student about the student's grade on a paper exploring biographical and racial issues
  • Role Simulations
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    Environmental Role-Play:

    Global Management of Organochlorines

    Lawrence Susskind, Sarah McKearnan, Mike Gordon, Adil Najam, Joshua Secunda, Granville Sewell, Parag Shah and Andrea Strimling
    Thirteen-person, multi-issue facilitated negotiation among eight country representatives, four NGO representatives, and a working group chairperson must draft a treaty aimed at reducing harmful organochlorines; also known as "Chlorine Game"
  • Role Simulations
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    Community Dispute Resolution Role-Play:

    Guatemala Role Play, TheWorkable Peace: Indigenous Rights and the Environment in Latin America

    Michael Maturo, Kate Mahoney, Francisco Ingouville and Anthony Wanis St. John, under the direction of David Fairman
    Six-person mediated negotiation among representatives of the Guatemalan government, military, rebel groups, indigenous people, and U.S. government to address post-armed-conflict human rights, land claims, and cultural and political rights issues
  • Video and Audio
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    In the Shadow of the City

    Michael Wheeler

    A simulated mediation between an aid worker and a project funder, featuring Getting to YES co-author Bruce Patton as the mediator
  • Video and Audio
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    Lawyers & ClientsThe Initial Interview

    Robert H. Mnookin and Susan Hackley

    An illustration of interviewing and listening techniques appropriate for lawyer-client interviews, featuring Harvard Law School Professor Robert Mnookin