William Ury, The Power of a Positive No, on NECN’s New England Business Day

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William Ury appeared on NECN’s New England Business Day to discuss his latest book, The Power of a Positive No. Ury describes the “positive no” and how to use it in your everyday life to avoid falling into the “3 A Trap” (accomodate, avoid or attack) when you really want to say no. Click here to watch the interview on NECN.

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