When Your Words Push Their Buttons

In negotiation and conflict resolution, taboo words and terms can take talks off the rails. A deeper discussion may be needed to get negotiations back on track.

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Article Excerpt

After 11 days of peace talks at a resort in Doha, Qatar, in March, U.S. and Taliban negotiators had reached significant breakthroughs, but a final agreement remained frustratingly distant, the New York Times reports.

The two sides had agreed in principle on a framework for the withdrawal of American troops from Afghanistan. In the 18 years since … Read When Your Words Push Their Buttons

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