Using E-Mediation to Resolve Workplace Conflict

An emerging form of online dispute resolution can help organizations manage disputes among employees.

By on

Article Excerpt

When their employees get into disagreements with one another, managers have various ways of coping. For example, they can try to mediate the dispute themselves; they can make use of in-house procedures and systems set up for managing disputes, if they exist; or they can refer the case to a professional mediator.
Increasingly, employers are … Read Using E-Mediation to Resolve Workplace Conflict

You have reached a subscribers-only page for accessing the archive of Negotiation Briefings. A username and password are required. Not yet a subscriber? Wait till you see all that you’ve been missing. Why not start your subscription to Negotiation Briefings right now!

IN THIS ISSUE
WHAT’S NEW

Don’t miss our three-day course, Negotiation and Leadership, in Cambridge, Massachusetts. Visit www.executive.pon.harvard.edu to find out more.

Download the Negotiation Briefings Special Report “Negotiation Training: How Harvard Negotiation Exercises, Negotiation Cases, and Good Negotiation Coaching Can Make You a Better Negotiator” by visiting www.pon.harvard.edu/free-reports.