Lessons learned from a great negotiation leader

Members of the Program on Negotiation reflect on the negotiation skills they’ve absorbed from PON managing director Susan Hackley on the eve of her retirement.

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Susan Hackley

Article Excerpt

Leadership in negotiation
In academia, there are often subtle conflicts between the executive staff who run programs and centers, and the academics connected to them. Only a talented leader can consistently weave together such groups and integrate very different views. Susan has been such a leader for many years. She provides a vision of doing all we … Read Lessons learned from a great negotiation leader

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