Is your conflict ripe for resolution?

Prolonged conflict can be immensely destructive. To move beyond impasse, negotiators must attempt to change their perceptions.

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Article Excerpt

In 2012, like many American orchestras, the Minnesota Orchestra was in a state of crisis. Failing to attract young fans, it was facing a steady decline in ticket sales. The orchestra’s musicians had received a significant wage increase in 2007—just before the financial crisis devastated the orchestra’s revenues, assets, endowment, and donations. The musicians had

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