Negotiating the Impossible

By PON Staffon / One-Day Expert Programs - Online


One-Day Session: October 13, 2021

Negotiating the Impossible


Session Leader: Deepak Malhotra

Wednesday, October 13, 9:00 a.m. – 5:00 p.m. ET

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. The parties are deadlocked, the process is at a stalemate, and neither side is willing to back down. To make matters worse, you have limited power, money, or other resources to work with in order to reach a successful resolution.

In this one-day program, based on his acclaimed book, Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (Without Money or Muscle), Malhotra identifies principles for breaking impasses and resolving conflicts when things seem impossible, and provides scores of actionable lessons from behind-the-scenes stories of fascinating negotiations from history, business, sports and other domains. He then demonstrates how these same principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers, resolving business disputes, tackling obstacles in personal relationships, or even negotiating with children.

As Malhotra reminds us, regardless of the context or which issues are on the table, the object of negotiation is always to engage with other human beings in a way that fosters deeper understandings and more valuable and sustainable agreements. By the end of the day, you will leave with both the confidence and the tools to do this more effectively—even in the most challenging environments.

Specifically, in this highly interactive one-day program, you will:

  • Learn to tackle situations in which no one is willing to back down.
  • Find out how to negotiate effectively even when you find yourself in a position of weakness.
  • Gain the skills to deal with people who are acting aggressively or negotiating in bad faith.
  • Think differently about how protracted or escalating conflicts should be handled.
  • Discover how to negotiate in the face of resistance, when dealing with people in your work or daily life.
Negotiating the Impossible
Pricing: $1,497
Where: The program will run on Zoom from 9:00 a.m. ET to 5:00 p.m. ET with two fifteen minute breaks and a one-hour lunch break.

Learn more about One-Day Expert Programs.

Deepak Malhotra, Eli Goldston Professor of Business Administration, Harvard Business School
Deepak Malhotra’s research and advisory work is focused on negotiation, deal-making, and conflict resolution. He lectures for the Program on Negotiation at Harvard Law School, and is also a full-time faculty member at Harvard Business School, where he teaches MBA and Executive students. In 2020, he was named MBA Professor of the Year by Poets & Quants, and has received numerous other awards for excellence in teaching, including the HBS Faculty Award. In 2014, he was selected for inclusion in the Poets & Quants “40 under 40,” a listing of the world’s best business school professors under the age of 40.

Outside of Harvard Business School, Professor Malhotra provides training and consulting to organizations and CEOs around the world, and also advises governments that are seeking to negotiate an end to protracted and intractable armed conflicts. He is the coauthor of Negotiation Genius and the author of I Moved Your Cheese. His 2016 book, Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (Without Money or Muscle), was named a “Top 10 Business Book of 2016” by The Globe and Mail, and received the “Outstanding Book Award” from the International Association for Conflict Management. His most recent book, The Peacemaker’s Code, is a genre-bending novel that re-examines the human condition and blends some of the most compelling themes in literature: war and peace, strategy and serendipity, conflict and negotiation, love and friendship, courage and fear, the bounds of possibility, and the limits of imagination. The Peacemaker’s Code was awarded the National Indie Excellence® Award for Best Science Fiction Novel (2021).

In 2020, Professor Malhotra created a series of 40 short videos as part of his Negotiation Insights Series, which provide free advice on topics pertaining to negotiation, deal-making, sales, conflict resolution, and diplomacy. The videos are available at