Renegotiating Health Care: Resolving Conflict to Build Collaboration

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The working assumptions that guided health care for years are being renegotiated. Clinical practice, organizational policy, and professional relationships are shifting. How do we negotiate to manage these changes?

Renegotiating Health Care offers a valuable bridge between the growing field of negotiation and conflict resolution and the many changes facing health care. Four health care leaders-representing health policy, management, nursing, and medicine-combine with a negotiation and conflict resolution expert to synthesize this link.

With pragmatic tools such as the “negotiation handles” and an illustrative and revealing story line integrated into the text, Renegotiating Health Care offers an innovative and indispensable instruction on the methods, techniques, and styles of conflict resolution. It introduces a resourceful common negotiation language for those collaborating in the vital everyday work of health care.

Renegotiating Health Care: Resolving Conflict to Build Collaboration Attributes

Author: Leonard J. Marcus with Barry C. Dorn, Phyllis B. Kritek, Velvet G. Miller, and Jamie B. Wyatt
Publisher: San Francisco, CA: Jossey-Bass, 1996