PON – Program on Negotiation at Harvard Law School - https://www.pon.harvard.edu
Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Conflict resolution sometimes requires both a power-based and an interest-based approach, such as the simultaneous pursuit of litigation (the use of legal power) and negotiation (attempts to reconcile each party’s interests). There are a number of powerful strategies for conflict resolution.
Knowing how to manage and resolve conflict is essential for having a productive work life, and it is important for community and family life as well. Dispute resolution, to use another common term, is a relatively new field, emerging after World War II. Scholars from the Program on Negotiation were leaders in establishing the field.
Strategies include maintaining open lines of communication, asking other parties to mediate, and keeping sight of your underlying interests. In addition, negotiators can try to resolve conflict by creating value out of conflict, in which you try to capitalize on shared interests; explore differences in preferences, priorities, and resources; capitalize on differences in forecasts and risk preferences; and address potential implementation problems up front.
These skills are useful in crisis negotiation situations and in handling cultural differences in negotiations, and can be invaluable when dealing with difficult people, helping you to “build a golden bridge” and listen to learn, in which you acknowledge the other person’s points before asking him or her to acknowledge yours.
Articles offer numerous examples of dispute resolution and explore various aspects of it, including international dispute resolution, how it can be useful in your personal life, skills needed to achieve it, and training that hones those skills.
The Clearinghouse at PON offers hundreds of role simulations, from two-party, single-issue negotiations to complex multi-party exercises. Trask Divorce is a two-party, multi-issue negotiation between lawyers representing a divorcing couple regarding alimony and financial support for a special-needs child. This simulation involves ethical issues.
Scenario: Kate and Bill Trask are in the midst of divorce proceedings. … Read Divorce Negotiations 
“In the Global Village, Can War Survive?” by Program on Negotiation managing director Susan G. Hackley looks at the work of journalists and conflict management professionals, two groups who operate in the demanding world of conflict, and suggests ways they could – and should – learn from each other. “Conflict management professionals should tell their … Learn More About This Program
“The Future of Cuba, Cuban-Americans,
and the U.S. Government:
Reconciliation or War Crime Tribunals and Property Restitution?”
with
Jorge I. Dominguez
and
Anita Snow
Date: May 4, 2010
Time: 4-6 PM
Where: CGIS Building, Weatherhead Center for International Affairs,
1737 Cambridge Street, Room N-354*, Cambridge MA
Contact Chair: Donna Hicks (dhicks@wcfia.harvard.edu).
*Please note this event is not in the usual room.
Speaker Bios
Jorge I. Domínguez is … Learn More About This Program
In an age of terror, our national leaders face this sort of question every day. Should we negotiate with the Taliban? Iran? North Korea? What about terrorist groups holding hostages?”
In his new book, Bargaining with the Devil: When to Negotiate, When to Fight, Robert Mnookin, Chair of the Program on Negotiation at Harvard Law School, … Read Should you bargain with the Devil?
The PON Film Series has shown nearly 50 films over the past several years at events that are open to students and the public. On December 8, the PON Film Series had a “world premiere” of several short films about the Abraham Path Initiative, a hiking trail being developed in the Middle … Learn More About This Program
The Belfer Center for Science and International Affairs, the Minda de Gunzburg Center for European Studies, and Program on Negotiation
Present
The Right Honorable Shaun Woodward,MP
Secretary of State for Northern Ireland
on
“Northern Ireland Peace Process: What Then, What Now, What Next?”
Date: Wednesday, December 2nd
Place: Allison Dining Room, 5th Floor Taubman Building
Harvard Kennedy School Campus
Time: 10:30-11:45 … Learn More About This Program
presents:
Seeing the Middle East in a New Way: Films from the Abraham Path
with William Ury
Tuesday, December 8, 2009
7:00PM
Ames Courtroom, Austin Hall
Harvard Law School Campus
Join the Program on Negotiation for a film screening and discussion about The Abraham Path (Masar Ibrahim al Khalil), a route of cultural tourism which follows the footsteps of Abraham/Ibrahim through the … Learn More About This Program
“The Role of Track I actors in Reconciliation: The UN in Iraq”
with
Eileen Babbitt
Date: December 8, 2009
Time: 4-6 PM
Where: CGIS Building, Weatherhead Center for International Affairs,
1737 Cambridge Street, Second Floor, N-262 (Bowie Vernon Room), Cambridge MA
Contact Chair: Donna Hicks (dhicks@wcfia.harvard.edu).
Speaker Bio
Eileen F. Babbitt is Professor of International Conflict Management Practice and Director of the International Negotiation … Learn More About This Program
Negotiation researchers have long studied how to use “carrots”-promises of mutual gains-to induce agreement. Less attention has been given to “sticks,” specifically, the effectiveness of threats.
Threats often have a negative connotation-understandably so, as they’ve often been associated with offers that can’t be refused or, in some cases, warnings of annihilation. But sometimes threats are justified. … Read The upside of threats
Adapted from “Without Conditions: The Case for Negotiating With the Enemy” by Deepak Malhotra. is Associate Professor at Harvard Business School and a co-author of Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond.
For the full article, visit Foreign Affairs.
Diplomacy appears ready to make a comeback. The … Read Negotiating Without Conditions
BATNA
Business Negotiations
Conflict Resolution
Crisis Negotiations
Dealing with Difficult People
Dealmaking
Dispute Resolution
International Negotiation
Leadership Skills
Mediation
Negotiation Skills
Negotiation Training
Salary Negotiations
Teaching Negotiation
Win-Win Negotiations
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