negotiation goals

When Our Negotiation Goals Hold Us Back

| | Dealing with Difficult People

Negotiation goals can help us stay true to our principles. But when our principles lead us astray, destructive impasse can follow, as a negotiation case study illustrates. … Read When Our Negotiation Goals Hold Us Back

international negotiation

Top International Negotiation Examples: Apple’s Apology in China

| | International Negotiation

In one of the top examples of international negotiation in April 2013, Apple CEO Timothy D. Cook made the unusual move of apologizing to Chinese customers for … Read This Post

distributive negotiation

Teach by Example with These Negotiation Case Studies

| | Teaching Negotiation

Negotiation case studies use the power of example to teach negotiation strategies. Looking to past negotiations where students can analyze what approaches the parties took and how … Read This Post

Sales Negotiation

Sales Negotiation Techniques

| | Business Negotiations

In sales negotiations, making the first offer is often a smart move. The first offer can anchor the discussion that follows and can have a powerful effect … Read Sales Negotiation Techniques

cultural conflicts

Lessons Learned from Cultural Conflicts in the Covid-19 Era

| | Conflict Resolution

During the height of the Covid-19 pandemic, new types of conflict arose. People would argue on Facebook or Twitter about whether stay-at-home orders had gone too far. … Read This Post

mediation process

Mediation Process and Business Negotiations: How Does Mediation Work in a Lawsuit?

| | Mediation

How does mediation work in a lawsuit? What benefits can mediation offer businesses that deal with multiple contractual agreements, some of which may end in disputes? These … Read This Post

Close-up map of the Middle East showing Saudi Arabia, Iran, Iraq, Syria and the Persian Gulf

Former Secretary of State Mike Pompeo Calls for U.S. Global Leadership

| | International Negotiation

During a recent talk co-sponsored by the Program on Negotiation at Harvard Law School, former U.S. Secretary of State Mike Pompeo warned that democracy could suffer from … Read This Post

negotiations

Away from the Podium and Off to the Balcony: William Ury Discusses the Debt Ceiling Negotiations Facing Obama and US Congressional Republicans

| | Conflict Resolution

Stewart recently interviewed negotiation expert and Program on Negotiation co-founder William Ury to discuss the aftermath of avoiding the fiscal cliff and the rounds of tough negotiations … Read This Post

negotiation tips

Negotiation Tips: Listening Skills for Dealing with Difficult People

| | Dealing with Difficult People

We love giving out negotiation tips. A negotiation daily reader once asked us, “All the negotiation advice I read says that I should listen and ask questions … Read This Post

New Negotiation Books Offer In-Depth Solutions to Practical Challenges

| | Negotiation Training

Recent negotiation books can help you navigate a variety of pressing challenges. The books offer advice on bouncing back from failure, de-biasing your workplace, and adapting to … Read This Post

negotiations

Managing Expectations in Negotiations

| | Conflict Resolution

Successful negotiators work hard to ensure that when they and their counterpart leave a negotiation, both sides feel satisfied with the agreement. Why should you care whether … Read Managing Expectations in Negotiations

negotiating skills

Negotiation Skills and Strategies at Work: Negotiating Jewish Identity

| | Negotiation Skills

What does it mean to be Jewish in America? The question offers many opportunities to apply negotiation skills and strategies, writes Robert Mnookin in his new book, … Read This Post