Business Negotiations: Representing Others at the Bargaining Table

| | Business Negotiations

You may be negotiating for others, but that doesn’t mean they should be looking over your shoulder. Negotiators often have trouble bargaining effectively in the presence of … Read This Post

The Post-Election Message to the World: What’s the New Agenda?

| | Conflict Resolution, Events, The Kelman Seminar

A discussion with:

Ambassador Nicholas Burns: Professor in the Practice of Diplomacy and International Politics at Harvard’s John F. Kennedy School of Government. He served in the United … Read This Post

Think Like a Hostage Negotiator

| | Daily, Negotiation Skills

Upset by a delay in the delivery of one of your products, a longtime buyer threatens to turn to the media unless you meet his extreme demands. … Read Think Like a Hostage Negotiator

Practice taking risks

| | Daily, Negotiation Skills

The Clearinghouse at PON offers hundreds of role simulations, from two-party, single-issue negotiations to complex multi-party exercises. Win as Much as You Can is a four-person, simplified, … Read Practice taking risks

Keeping Your Cool when the Negotiations Get Hot

| | Daily, Negotiation Skills

On the heels of an intricate negotiation, conditions change for the worse. Crops fail, the price of oil skyrockets, one side issues an earnings restatement, or the … Read Keeping Your Cool when the Negotiations Get Hot

You Want How Much for the Mug?!

| | Negotiation Skills

Common psychological barriers lead us to overvalue our possessions. That can be a problem when it’s time to get rid of them. Some possessions truly are priceless—we … Read You Want How Much for the Mug?!

Negotiating When Business and Family Collide

| | Daily, Mediation

Basic negotiation skills may seem easy to apply in business situations but what about when business and family collide?

For example, a 69-year-old CEO of a large financial … Read Negotiating When Business and Family Collide

How to Defuse a Strike

| | Conflict Resolution

The recent dispute between the Writers Guild of America (WGA) West and East and the Alliance of Motion Picture and Television Producers (AMPTP) illustrates how a disagreement … Read How to Defuse a Strike

Why We Strike

| | Conflict Resolution, Daily

What happens when disputants feel like they have invested too much in a conflict to back down?

There are a number of reasons that negotiations fail and lead … Read Why We Strike

Resolving Hot Conflicts: Skills for Managers

| | Conflict Resolution

Conventional wisdom suggests that team conflicts be resolved by focusing on the task at hand and avoiding interpersonal relationship issues. However, Amy Edmonson of Harvard Business School … Read Resolving Hot Conflicts: Skills for Managers

Conflict Within the Ranks: Diagnosing Sources of Conflict

| | Conflict Resolution

Conflict within an organization can not only damage morale but also cut into productivity and ultimately profits. Once you recognize that there is ongoing conflict in your … Read This Post

How Should I Negotiate the Best Possible Price for a New Car?

| | Business Negotiations

This is one of the most common negotiation questions. A car is one of the most significant purchases you’ll make, and the price is almost always negotiable. … Read This Post