business meeting hands clasped on table

How to Manage Difficult Staff: Gen Z Edition

| | Dealing with Difficult People

Wondering how to manage difficult staff? Some managers are having trouble with employees who entered the workforce during the Covid-19 pandemic. Here are some tips for dealing … Read How to Manage Difficult Staff: Gen Z Edition

negotiation goals

How to Set Negotiation Goals as a Manager

| | Business Negotiations

To encourage the negotiators they supervise to do their best, managers routinely rely on performance benchmarks, the promise of bonuses, and other types of goals. … Read How to Set Negotiation Goals as a Manager

negotiation

Negotiation Research on Mediation Techniques: Focus on Interests

| | Mediation

There is a better way to resolve your dispute: by hiring an expert mediator with a focus on interests – the needs, desires, or concerns that underlie … Read This Post

Collaborative negotiation examples

Collaborative Negotiation Examples: Tenants and Landlords

| | Negotiation Training

In the best of times, negotiators brim with resources, energy, and optimism, which inspire collaboration and creativity. In the worst of times, negotiators are so stressed and … Read This Post

conflict resolution

Ripeness Theory in Dispute Resolution: Seizing the Day

| | Conflict Resolution

The longer a dispute drags on, the less likely a collaborative solution often appears to be. But that view may be pessimistic: At a certain point, the … Read This Post

business negotiations

Panda Diplomacy and Business Negotiations: Applying Soft Power

| | Business Negotiations

In 2011, Emiko Okuyama, the mayor of Sendai, Japan, launched a business negotiation that, at the time, seemed relatively straightforward. Sendai had been devastated by the earthquake … Read This Post

International Negotiations: North and South Korea Talks Collapse

| | International Negotiation

On June 12, North Korea and South Korea were supposed to have met in Seoul to explore whether they could get beyond their decades-old divisions and forge … Read This Post

How AI Negotiation Bots Can Deepen Classroom Learning

| | Negotiation Skills

In the classroom, AI negotiation bots can give students valuable opportunities to role-play negotiations and develop their personal negotiating style, a team of instructors at MIT has … Read This Post

paternal leadership, servant leadership theory

Paternalistic Leadership: Beyond Authoritarianism

| | Leadership Skills

What’s your first reaction to the concept of paternalistic leadership? If you’re new to the concept and from an individualistic culture, such as the United States, Canada, … Read Paternalistic Leadership: Beyond Authoritarianism

exclusivity period

An Exclusivity Period: A Useful Tool for Eliminating the Competition

| | Dealmaking

An exclusivity period can help you negotiate without interference from an unwanted third-party competitor. To benefit from an exclusivity period, follow our expert advice for buyers and … Read This Post

business contract

Successes & Messes: A Notoriously Bad Business Contract

| | Business Negotiations

In business contract negotiations, we’re sometimes tempted to break the mold and do things in a new and entirely different way. But if our strategies aren’t supported … Read This Post

anchoring effect

An Example of the Anchoring Effect – What to Share in Negotiation

| | Negotiation Skills

The prospect of sharing information with a negotiating counterpart can be scary – it can fix your counterpart into a position at the negotiation table you didn’t … Read This Post