Learn how to negotiate like a diplomat, think on your feet like an improv performer, and master job offer negotiation like a professional athlete when you download a copy of our FREE special report, Negotiation Skills: Negotiation Strategies and Negotiation Techniques to Help You Become a Better Negotiator, from the Program on Negotiation at Harvard Law School.


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Sally Soprano: Role-Play Simulation

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Sally Soprano is a distinguished soprano who is now somewhat past her prime. She has not had a lead role in two years but would like to revive her career. The Lyric Opera has a production scheduled to open in three weeks, but its lead soprano has become unavailable. Lyric’s representative has requested a meeting … Read More 

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Rebuilding the World Trade Center Site

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Lawrence Susskind A group of legal, business, and dispute resolution professionals negotiate a six-person, facilitated role simulation regarding the reconstruction of the World Trade Center site in New York City, following the 9/11/2001 terrorist attacks … Read More 

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Teaching Negotiation: Understanding The Impact Of Role-Play Simulations

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Negotiation can be challenging. And so can teaching it! At the Program on Negotiation (PON) at Harvard Law School, we help educators, scholars and practitioners like you learn how to more effectively teach negotiation. Notably, role-play simulations are a particularly useful way to facilitate experimentation and introduce participants to new dispute resolution tools, techniques and … Read More 

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Negotiation Pedagogy Video Series, Part III

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Sheila Heen and Melissa Manwaring An unscripted video showing an experienced negotiation instructor running and debriefing the “Oil Pricing” exercise, interspersed with excerpts from a post-workshop interview with the instructor … Read More 

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Gender Discrimination: How to Reach a Negotiated Agreement

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As you know, gender stereotypes often enter the negotiation process. Women and men are perceived to, and often do, act differently in negotiations. Furthermore, gender-based discrimination—such as less pay, unequal treatment, and sexual harassment—is often a source of conflict. With the resources available through the Teaching Negotiation Resource Center (TNRC), professionals can learn how to … Read More 

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The Best Negotiation Exercises, Simulations and Videos for the New Semester

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The air is buzzing with excitement as students, teachers and institutions prepare for the new academic year. Have you planned your curriculum and purchased your teaching material? We’re here to help you to find the best negotiation exercises and teaching aids for your negotiation classes. The Teaching Negotiation Resource Center is your one-stop shop for negotiation … Read More 

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Robert H. Mnookin and Susan Hackley An illustration of interviewing and listening techniques appropriate for lawyer-client interviews, featuring Harvard Law School Professor Robert Mnookin … Read More 

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What an Operatic Role-Play Simulation Can Teach You About Negotiation

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A distinguished older soprano, Sally has not had a lead role in two years. However, when another soprano falls ill, the Lyric Opera is eager to hire Sally…but at what price? Sally Soprano is one of the best-known role-play simulations from the Program on Negotiation’s Teaching Negotiation Resource Center (TNRC). And it’s a classic for good … Read More 

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Morgan Guaranty Trust Company Realistic video depicting the use of principled negotiation to prepare for and negotiate a bitter business dispute, featuring Getting to YES co-author Roger Fisher … Read More 

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Conflict and Negotiation Case Study: The Pitfalls of Negotiations Over Email

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conflict resolution online the pitfalls of negotiations over email

Negotiation research suggests that email often poses more problems than solutions when it comes to relationships, information exchange, and outcomes in conflict resolution negotiation scenarios. First, establishing social rapport via email can be challenging. The lack of nonverbal cues and the dearth of social norms regarding its use can cause negotiators to be impolite and … Read More 

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Sheila Heen, Scott Peppet and John Richardson Two-party intra-organizational discussion between a newly-promoted manager and her division vice-president over work performance, responsibility for a new computer game project, and office environment issues … Read More 

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Teaching Negotiation Videos – All Downloadable!

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Have you been energized by the unique “aha” moment students experience when video is used in their class? Us too! At the Teaching Negotiation Resource Center we’ve seen increasing demand for our videos as they provide educators with a stimulating launching pad for group discussion. Whether videos are a frequent component in your curriculum, or even if … Read More 

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Negotiation Case Studies: Teach By Example

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There are good negotiators and there are great ones. Once a year, the Program on Negotiation at Harvard Law School selects an outstanding individual who embodies what it means to be a truly great negotiator. To earn the Great Negotiator Award, the honoree must be a distinguished leader whose lifelong accomplishments in the field of dispute … Read More 

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Negotiation Examples to Help You Become a Better Mediator

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When opposing parties cannot come to a satisfactory resolution, a strong mediator can make all the difference. By effectively examining the issues at hand and helping parties identify creative solutions, a well-trained mediator builds consensus where there once was none. To help professionals learn the art of mediation, the Program on Negotiation’s Teaching Negotiation Resource Center … Read More 

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Using Negotiation Games to Develop Skills for Commercial Dispute Resolution

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negotiating skills and negotiation tactics developing skills for commercial dispute resolution using negotiation games

Private sector or commercial negotiations can range from relatively straightforward, high-stakes contract negotiations between suppliers and distributors to complex, multiparty negotiations between government, industry, and other interest groups. By honing their skills and more effectively engaging in negotiations, firms can positively influence their bottom line. Likewise, government officials and other stakeholders will achieve better outcomes … Read More 

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Negotiation Exercises to Help Your Students Avoid Cross-Cultural Pitfalls

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It’s no secret that communication and negotiation etiquette varies widely across cultures. In France, for example, it is rude to talk money over dinner, while in Brazil the American ‘A-OK’ gesture (thumb and forefinger forming a circle) can be a major insult. The increasingly diverse and global nature of business sets the stage for disputes that … Read More 

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Conflict Resolution Games: Life, Death, and Career Consequences

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High-Stakes Conflict Resolution Games In Drug Testing in the Workplace—a popular role-play from the TNRC—a truck driver tests positive for marijuana in a random drug test. To play this conflict resolution game, participants assume the roles of truck driver, personnel director, and a representative from the Employee Assistance Program Center, and then explore the question: What is the … Read More 

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Teach “Head and Heart” Negotiation with New Negotiation Game Technology

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Do you teach students how to structure a negotiation process while helping them to develop the emotional acuity necessary for building relationships with counterparts? Professor Linda Kaboolian refers to this as “teaching head and heart negotiation”; an approach that was central to the 10 years she spent teaching simulation-based negotiation at the Harvard Kennedy School. Kaboolian … Read More 

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Teaching with Video-Based Negotiation Scenarios

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Access to multimedia content has rapidly increased throughout the world, with videos and short clips permeating our daily life. We are consuming, producing, and interacting with videos more now than ever before. In light of increasing video fluency and interest in using videos in education, the Program on Negotiation’s Teaching Negotiation Resource Center is creating … Read More 

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Global Impact Negotiation Simulation

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International law and diplomacy is a rapidly evolving field that depends on the brokering of agreements between nations and other stakeholders. Whether there are language barriers, cultural differences, or both, some of the most challenging negotiations involve parties from different nations. Because of the relative lack of clear legal precedents and the difficulties of enforcement, … Read More 

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Case Study: Teaching with a Powerful Negotiated Agreement

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What do a Nobel Peace Prize recipient, the CEO of an international financial advisory firm, and the former United States ambassador to the United Nations have in common? They’ve all received the Great Negotiator Award. Every year, the Program on Negotiation at Harvard Law School bestows this prestigious honor on distinguished leaders whose lifelong accomplishments in … Read More 

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Powerful Conflict Resolution Games to Help You Teach Negotiation

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From complicated negotiation strategies to artful subterfuge, conflict resolution games are one of the very best ways to prepare for the challenges of real-world negotiation. Games that employ a Prisoner’s Dilemma structure (where rational parties may not cooperate despite their best interests) enable participants to analyze negotiations, make strategic decisions, and anticipate their counterpart’s next … Read More 

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Program on Negotiation Faculty Member Daniel Shapiro Releases New Book – Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts

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Program on Negotiation faculty member Daniel Shapiro’s latest book, Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts, is now available at the Teaching Negotiation Resource Center. Dan Shapiro has written a masterpiece – clear, insightful, and practical – about the most difficult and emotionally-charged of negotiations…Highly recommended! -William Ury, co-author of Getting to Yes … Read More 

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The Negotiation Simulation Method: Teach Legal Lessons by Immersive Means

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In complex legal negotiations, money, reputations, and sometimes even lives are often at stake. Legal professionals must know how to read and debate the law as well as fully embrace the art and science of negotiation. To help attorneys and other legal professionals become well versed in law and court-based negotiation, the Program on Negotiation’s Teaching … Read More 

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How Negotiation Role-Play Simulations Can Help You Resolve Environmental Disputes

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From complicated land use debates to the regulation of pollutants, environmental negotiations are fraught with dynamic legal, scientific, and societal considerations. Because many of the natural resources in question are limited and fragile, disputes over them can be particularly difficult. To help educate professionals about how to work through challenging environmental and sustainability negotiations, the Program … Read More 

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Best-In-Class Negotiation Case Studies

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What’s one of the best ways to teach the art and science of negotiation? Case studies and articles that spark lively discussion or facilitate self-reflection. Based on real-world examples, these teaching resources are designed to help students envision how to apply what they’ve learned in the classroom and beyond. The Teaching Negotiation Resource Center (TNRC) at … Read More 

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Revolutionize How You Teach TNRC Negotiation Exercises and Role-Plays

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The Teaching Negotiation Resource Center is excited to announce that you can now teach our catalog of great negotiation exercises in an entirely new way! Teachers and trainers can leverage the power of technology to enhance their negotiation classes by using TNRC role-plays on the new iDecisionGames (iDG) platform.

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The Teaching Negotiation Resource Center is excited to announce that you can now teach our catalog of great negotiation exercises in an entirely new way!

Teachers and trainers can leverage the power of technology to enhance their negotiation classes by using TNRC role-plays on the new iDecisionGames (iDG) platform. [text_ad]

You’ve told us that using technology in your teaching is important so we spent some time evaluating various platforms and software that help negotiation teachers and trainers to utilize the power of role-plays in their classes. The team at iDecisionGames has created a web-based platform that offers many benefits and opportunities to transform how you teach with negotiation role-plays.

Teaching Negotiation Exercises on the iDG platform enables educators to:

  • Easily pair participants and distribute materials
  • Monitor entire class progress in real time
  • Generate analytics and visuals about class performance
  • Capture and share qualitative details and quantitative data

Participants can:

  • Access the iDG platform on their computer, tablet or phone
  • Get instantaneous feedback from educators
  • Negotiate in person, online, or by video conferencing

iDecisionGames has created a simple template for each exercise including outcome forms and charts so educators can be up and running with a few clicks. iDG has made it easy to run exercises, gather debrief information and display graphs.

Teaching in the digital space is an important but difficult step for some educators to take. Many of you have expressed interest, but not necessarily confidence, in leveraging technology in your classroom. Efficiency is important, but so is the quality of the student/teacher experience, customer support and cost.

PON Faculty Feedback Program on Negotiation Faculty and Executive Committee member Jared Curhan (MIT Sloan Distinguished Professor of Management) was similarly unsure about how smooth the transition would be prior to his first pilot of the iDG platform.

Curhan, a detail-oriented educator already familiar with the power of technology in negotiation teaching, decided to heavily customize the TNRC negotiation exercises he planned to use. According to Curhan “…I’ve spent considerable time with the iDecisionGames team to ensure each role-play I intend to use is exactly how I need it to be. The platform is incredibly customizable”.

Curhan offered a helpful nugget of advice to interested colleagues who might feel unsure about enhancing their negotiation exercises with technology. “Let your students know you’re trying something out for the first time. In my experience, they are not only tolerant, but also quite enthusiastic to engage with something new”.

Curhan has built on his early successes and now intends to run all of his negotiation role-play scenarios on the iDecisionGames platform: from his semester length courses at MIT, to his Executive Education teaching, to his online programs.

When asked if the effort to learn a new technology was worth the payoff in the classroom, Curhan replied: “Yes! Hopefully the investment of time and energy we spent customizing our role-plays can benefit other users of the platform”.

iDecisionGames Founder Niraj Kumar agrees that every educator who runs negotiation exercises on their platform "benefits from the experience of other teachers and trainers who use the platform”. According to Niraj, the iDG team “has incorporated a wealth of experience including input from various professors from 14 of the top 20 business schools, who now use the iDG platform”.

Customization? Customizing the outcome form and adding pre/post negotiation survey questions is very easy to do. Building further customizations with specific visualizations is a great way to tailor the experience your students will have in your class. The iDecisionGames team is happy to work with TNRC customers on those additional customizations just as they did with Jared Curhan.

Find Out More If you’re interested in trying out the iDecisionGames platform or just want to find out more about the process, please contact iDecisionGames directly by visiting iDecisionGames.com, or take a look at their explainer video. You can email the iDG team at info@idecisiongames.com.

iDecisionGames is a licensed distributor of TNRC role-plays and negotiation exercises so if you decide to use our material on their platform, you can buy your TNRC materials directly from iDecisionGames.

Curious how iDecisionGames was born? Niraj attended leadership training for Vice Presidents at his former employer Goldman Sachs. During his course he realized just how much value could be added to negotiation teaching with some smart technological enhancements. iDecisionGames was created shortly thereafter.

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Take your training to the next level with the TNRC

The Teaching Negotiation Resource Center offers a wide range of effective teaching materials, including

TNRC negotiation exercises are designed for educational purposes. They are used in college classroom settings or corporate training settings; used by mediators and facilitators seeking to introduce their clients to a process or issue; and used by individuals who want to enhance their negotiation skills and knowledge.

Negotiation exercises and role-play simulations introduce participants to new negotiation and dispute resolution tools, techniques and strategies. Our videos, books, case studies, and periodicals are also a helpful way of introducing students to key concepts while addressing the theory and practice of negotiation and conflict management.

Check out all that the TNRC has in store >> Originally published in 2016.

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The Moral Quandary: Negotiation Exercises Featuring Ethical Dilemmas

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In a negotiation, few issues heighten tensions faster than when one party feels that the other party has done something ethically or morally incorrect. To help professionals prepare for times like this, the Program on Negotiation’s Teaching Negotiation Resource Center (TNRC) offers a variety of negotiation exercises designed to teach participants how to handle disputes that … Read More 

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Top Negotiation Case Studies

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negotiation-cast-studies

What’s one of the best ways to teach the art and science of conflict resolution? With negotiation case studies that spark lively discussion or facilitate self-reflection. Based on real-world examples, these teaching resources are designed to help students envision how to apply what they’ve learned in the classroom and beyond. … Read More 

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Crossed Wires? Negotiation Games To Help Your Business Deal Sidestep Legal, Technical And Emotional Glitches

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technology_related_negotation

What’s faster than the pace of technological development? The pace of lawsuits being filed about the adoption of new technologies, patent infringement, and intellectual property rights. In our modern world, professionals must be able to resolve highly challenging technology-related disputes – often before they reach the courtroom. That’s where the Program on Negotiation’s Teaching … Read More 

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Program on Negotiation associate Paola Cecchi Dimeglio Edits a Collection of Dispute Resolution Essays in “Interdisciplinary Handbook of Dispute Resolution”

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program on negotiation associate paola cecchi dimeglio edits a collection of dispute resolution essays

Program on Negotiation associate and researcher Paola Cecchi Dimeglio, a postdoctoral research fellow at the Harvard Negotiation Research Project, was the editor for a comprehensive, interdisciplinary guide to dispute resolution that combines negotiation research written in both French and English. Cecchi Dimeglio’s “Interdisciplinary Handbook of Dispute Resolution,” published by Larcier, is currently available in the Program … Read More 

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PON Faculty Member Jeswald Salacuse Cited in Majority and Minority Opinions in the US Supreme Court’s BG Group v. Republic of Argentina

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The US Supreme Court’s decision in BG Group v. Republic of Argentina relied upon insights from PON faculty member Jeswald Salacuse’s The Law of Investment Treaties. Writing for the majority, Associate Justice Stephen Breyer, and writing for the minority, Chief Justice John Roberts, both cite the first edition of the foundational work by Jeswald Salacuse … Read More 

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PON Faculty Members Jeswald Salacuse, Deborah Kolb, and William Ury Honored on Time’s List of the Five Best Negotiation Books of 2015

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pon faculty members jeswald salacuse deborah kolb and william ury honored on time List of the five best negotiation books of 2015

Program on Negotiation faculty members Jeswald Salacuse, Deborah Kolb, and William Ury were named by Time magazine as the authors of three of the five best negotiation books of 2015. Jeswald Salacuse’s latest work, The Global Negotiator: Making, Managing and Mending Deals Around the World in the Twenty-First Century, describes the negotiation skills people need to succeed … Read More 

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Teaching Negotiation: A Symposium On Excellence & Innovation For Teachers & Trainers

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This program is designed for anyone who teaches negotiation, dispute resolution, or conflict analysis across any field (e.g., law, business, international relations, social work, peace studies, public policy, urban planning, environmental studies, and engineering). Negotiation trainers who provide on-site or online training to business or community clients should also attend so they can evaluate potential new … Read More 

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Share Your Stories With The Negotiation Community

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At the Program on Negotiation (PON) at Harvard Law School, we know that learning from your peers can be extremely valuable. That’s why we’d like to ask you to share your experiences using the role-play simulations, videos, and other materials available through the Teaching Negotiation Resource Center (TNRC) at PON. Our goal is for you to … Read More 

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Bullard Houses Role-Play Simulation Helps Researchers Explore Gender Inequality

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In a recent Slate.com article, writer and PhD in Psychology Jane Hu described the findings of a research study by Professor Laura J. Kray, University of California, Berkeley. Kray, along with co-authors Jessica Kennedy, PhD, and Alex Van Zant, PhD, investigated the role gender played in negotiation and focused specifically on whether the stereotype of … Read More