Susan Hackley

The following items are tagged Susan Hackley:

Six Guidelines for “Getting to Yes”

Posted by & filed under Negotiation Skills.

In their revolutionary book Getting to Yes: Negotiating Agreement Without Giving In (Penguin, 3rd edition, 2011), Roger Fisher, William Ury, and Bruce Patton introduced the world to the possibilities of mutual-gains negotiation, or integrative negotiation. The authors of Getting to Yes explained that negotiators don’t have to choose between either waging a strictly competitive, win-lose … Read Six Guidelines for “Getting to Yes”

Conflict Management: Intervening in Workplace Conflict

Posted by & filed under Conflict Resolution.

Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his share of the work, another person whose griping is causing a drop in morale, and two coworkers who can’t seem to get along. I’m comfortable negotiating with customers, … Read More

Top Ten Posts About Conflict Resolution

Posted by & filed under Conflict Resolution.

Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Conflict resolution sometimes requires both a power-based and an interest-based approach, such as the simultaneous pursuit of litigation (the use of legal power) and negotiation (attempts to reconcile each party’s … Read Top Ten Posts About Conflict Resolution

Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role

Posted by & filed under Conflict Resolution.

In their book Difficult Conversations: How to Discuss What Matters Most (Penguin Putnam, 2000), authors Douglas Stone, Bruce Patton, and Sheila Heen tell us how to engage in the conversations in our professional or personal lives that make us uncomfortable by examining a case study of conflict management. Tough, honest conversations are critical for managers, … Read More

Negotiating the Good Friday Agreement

Posted by & filed under Conflict Resolution.

Retired US Senator George Mitchell played a critical role in negotiating the Good Friday Agreement in Northern Ireland. In an interview with Susan Hackley, Managing Director of the Program on Negotiation at Harvard Law School, in the February 2004 Negotiation newsletter, he describes how he was able to facilitate an agreement between these long-warring parties. … Read Negotiating the Good Friday Agreement

Dear Negotiation Coach: Managing Expectations With Work Assignments

Posted by & filed under Leadership Skills.

Managers often find themselves managing expectations in the workplace. Sometimes, however, managing expectations isn’t just about employees and staff, it can be about our own ideas of how the workplace functions. Such was the case with a question we received regarding the delegation of a new project. Here’s the original question: I recently asked one of our … Read More

Lessons learned from a great negotiation leader

Posted by & filed under Negotiation Skills.

Leadership in negotiation In academia, there are often subtle conflicts between the executive staff who run programs and centers, and the academics connected to them. Only a talented leader can consistently weave together such groups and integrate very different views. Susan has been such a leader for many years. She provides a vision of doing all we … Read Lessons learned from a great negotiation leader

Shades Israel Fellows Walk the Abraham Path Together

Posted by & filed under Abraham Path Initiative, International Negotiation, Middle East Negotiation Initiatives.

On June 5, 2013, Shades Israeli and Palestinian fellows walked the Abraham Path in Israel’s Negev on a guided tour organized by PON Senior Fellow Shula Gilad, visiting Jewish and Arab villages on the route, learning about the Abrahamic tradition of the societies, their current challenges and success. As is the case for others who … Read More

Harvard Programs Host Discussion on “Why Is It Hard to Talk About War? Bridging the Civilian – Military Divide” with Congressman-Elect Seth Moulton and PON Managing Director Susan Hackley

Posted by & filed under Negotiation Skills.

On December 8, 2014, Congressman-Elect Seth Moulton and Managing Director Susan Hackley co-presented at Harvard’s Herbert C. Kelman Seminar on International Conflict Analysis and Resolution. This seminar series is sponsored by the Program on Negotiation at Harvard Law School, the Nieman Foundation for Journalism, the Shorenstein Center on Media, Politics, and Public Policy, The Weatherhead … Read More

Program on Negotiation to honor Ambassador Tommy Koh as 2014 Great Negotiator

Posted by & filed under International Negotiation.

Join us for a conversation with Ambassador Tommy Koh of Singapore, the recipient of the 2014 Great Negotiator Award. This public program will feature panel discussions with Ambassador Koh and faculty from the Program on Negotiation and the Future of Diplomacy Project. The award recognizes Ambassador Koh for his work as chief negotiator for the … Read More

Program on Negotiation (PON) Film Series Screening of ‘The Island President’ Featured in the Harvard Crimson

Posted by & filed under International Negotiation, Negotiation and Nonviolent Action, PON Film Series.

The Program on Negotiation Film Series recently screened “The Island President,” the story of President Mohamed Nasheed’s efforts to garner world-wide attention on climate change, as rising sea levels threatened the survival of his country, the Maldives. In introducing the film, PON Managing Director Susan Hackley said, “This wonderful film shows how a skilled negotiator … Read More

Moving Forward in Mediation Together

Posted by & filed under Mediation.

The teacher’s federation has qualms with the current education bill’s stipulations regarding the scheduling and terms for mediation between the federation and provincial government. The government is open to further negotiations, but refuses to offer more money. Susan Lambert, president of the British Columbia Teacher’s Federation, asserts that the government is acting in bad faith, … Read Moving Forward in Mediation Together

Film Screening of “How to Start a Revolution”

Posted by & filed under Awards, Grants, and Fellowships, International Negotiation, Negotiation and Nonviolent Action, PON Film Series, Student Events.

How to Start a Revolution   film screening &  discussion with Gene Sharp

    Date: October 11, 2011

Time: 7:15 PM

Where: Langdell North, Harvard Law School Campus This new documentary film vividly shows how the world’s leading expert on nonviolent revolution, Gene Sharp, has helped millions of people achieve freedom in the face of oppression and tyranny. Following the film, Susan Hackley, Managing … Read Film Screening of “How to Start a Revolution”

Bridging the Gap Between Groups

Posted by & filed under Business Negotiations, Daily.

Adapted from “What Divides You Can Unite You,” by Susan Hackley (managing director, Program on Negotiation), first published in the Negotiation newsletter. When we think about negotiating with people from other cultures, we tend to think globally: how might differences in nationality or race affect our bargaining outcomes? But cultural differences can also be local, existing … Read Bridging the Gap Between Groups

Caught in the middle

Posted by & filed under Daily, Negotiation Skills.

Adapted from “When You’re Stuck in the Middle,” by Susan Hackley (Managing Director, Program on Negotiation), first published in the Negotiation newsletter. At a company in a Midwestern city, employees were divided into two camps: those loyal to the founder and his vision of a mom-and-pop business with a dozen regional stores, and those aligned with … Read Caught in the middle

“In the Global Village, Can War Survive?”

Posted by & filed under Daily, Events, The Kelman Seminar.

The Weatherhead Center for International Affairs at Harvard University announces the theme for this year’s Herbert C. Kelman Seminar on Negotiation, Conflict, and the News Media.  The 2009-2010 theme is “Reconciliation: Coming together after the shooting stops” The first seminar will be Tuesday, September 15, 2009. Title:  “In the Global Village, Can War Survive?” Speakers:  Susan Hackley, Managing … Read “In the Global Village, Can War Survive?”