When it comes to negotiation, the more choices on the table, the better your outcomes will be – right? Not necessarily. An excess of options can stand in the way off efficient agreements and, moreover, prevent you from being satisfied with the final result.
Susan Hackley
The following items are tagged Susan Hackley.
Satisficing and Negotiation
It stands to reason that devoting less time to relatively unimportant choices should free you up for more meaningful pursuits and increase your overall satisfaction. But how does the concept of satisficing apply to your most important decisions and negotiations?
Program on Negotiation (PON) Film Series Screening of ‘The Island President’ Featured in the Harvard Crimson
The Program on Negotiation Film Series recently screened “The Island President,” the story of President Mohamed Nasheed’s efforts to garner world-wide attention on climate change, as rising sea levels threatened the survival of his country, the Maldives. In introducing the film, PON Managing Director Susan Hackley said, “This wonderful film shows how a skilled negotiator representing a small country could stand up to bigger powers and be heard. It’s a great lesson for students of negotiation, who wonder how someone seemingly powerless can negotiate effectively.”
Negotiation Training Empowers Young Women Leaders from Around the Globe
How do you resolve a conflict with a family member, when you have a misunderstanding? Can you learn to see their perspective? Can you articulate your mutual interests? Can you overcome your differences and work together toward a common goal? These were some of the questions discussed by a group of 80 young women leaders who attended a recent negotiation training led by PON’s Managing Director, Susan Hackley.
Moving Forward in Mediation Together
The teacher’s federation has qualms with the current education bill’s stipulations regarding the scheduling and terms for mediation between the federation and provincial government. The government is open to further negotiations, but refuses to offer more money. Susan Lambert, president of the British Columbia Teacher’s Federation, asserts that the government is acting in bad faith, claiming the “whole process is a mockery of fair play…There is a predetermined outcome that requires us to be complacent in stripping out of our collective agreement rights that [the employers tried to take out] at the bargaining table, rights that took a long time to negotiate.” Could mediation unlock value between these parties that was previously left untouched, even though one side has little faith in the process?
Gene Sharp event featured on HLS website
A review focusing on the PON film screening of “How to Start a Revolution,” a documentary following the life and work of Gene Sharp, was recently published on Harvard Law School’s website.
The event featured a post-screening panel discussion with Sharp, founder of the Albert Einstein Institution, a nonprofit institute that focuses on the
World Peace and Other 4th-Grade Achievements
“World Peace and Other 4th-Grade Achievements”
A film screening & discussion with innovative teacher John Hunter and filmmaker Chris Farina.
Date: Wednesday, November 2, 2011
Time: 7:15 PM
Location: Langdell North, Harvard Law School Campus
For over thirty years, a public school teacher in Virginia has been teaching his students the work of peace through a remarkable exercise
Negotiating for peace
Adapted from “First, Empathize with Your Adversary,” by Susan Hackley (managing director, Program on Negotiation), first published in the Negotiation newsletter.
Jamil Mahuad, a former mayor of Ecuador’s capital, Quito, was elected president of Ecuador in 1998. For many years, his country had battled with Peru over a disputed border. With his own skills and
Caught in the middle
Adapted from “When You’re Stuck in the Middle,” by Susan Hackley (Managing Director, Program on Negotiation), first published in the Negotiation newsletter.
At a company in a Midwestern city, employees were divided into two camps: those loyal to the founder and his vision of a mom-and-pop business with a dozen regional stores, and those aligned with
Become a (negotiation) jujitsu master
Adapted from “Can You Break the Cycle of Bad Communication?” by Susan Hackley, Managing Director, the Program on Negotiation at Harvard Law School.
“What happened?”
“How did a pleasant discussion turn sour?”
“Why did the deal unravel at the last minute?”
If you’ve ever come away from a negotiation asking questions like this, poor communication may be to blame,









