The part of a “difficult conversation” that we have with ourselves about what a problematic situation means to us. This conversation is an internal debate about who we are and how we see ourselves. (Douglas Stone, Bruce Patton and Sheila Heen, Difficult Conversations [Viking/Penguin, 1999], 8,14)
Sheila Heen
The following items are tagged Sheila Heen.
feelings conversation
The part of a “difficult conversation” that asks and answers questions regarding feelings and emotions. (Douglas Stone, Bruce Patton, Sheila Heen, Difficult Conversations [Viking/Penguin, 1999 ], 7)
difficult conversation
A framework for describing how to apply interest-based negotiation techniques to conversations and dilemmas in daily life. According to this framework, underlying every difficult conversation are actually three deeper conversations. (Douglas Stone, Bruce Patton and Sheila Heen, Difficult Conversations [Viking/Penguin, 1999], 7). Also see “three conversations”.
Dear friend: It’s over ‘tween us
Sheila Heen, HLS Lecturer and co-author of Difficult Conversations: How to Discuss What Matters Most, was featured in a CNN.com/living article on ending friendships:
Sheila Heen, a lecturer on negotiation at Harvard Law School, advises: If you’ve made a decision to end a friendship, stick with it and enforce boundaries, she says.
Read the full article at
HLS Students Win First Place in International Negotiation Competition
On April 6, three Harvard Law School students took home the first place trophy from The Negotiation Challenge in Leipzig, Germany. René A. Pfromm, LL.M. ’08, Jessica Price ’08 and Stefan A. Neata ’08, were part of the winning team comprised of HLS students and students from UC Hastings College of the Law.
The students are
Dealing with Difficult Conversations
When negotiations become difficult, emotions often escalate and negotiations break down. To overcome barriers and turn negotiations from difficult to collaborative, you must first understand the interpersonal dynamics at play. In this program, you will examine insights, views, assumptions, and behaviors and learn how to modify deeply held assumptions and behaviors that often inhibit successful negotiations.
Careers in Negotiation and Alternative Dispute Resolution: Perspectives from the Field
Webcast
Careers in Negotiation
RealPlayer Recommended (download here)
The Program on Negotiation Student Interest Group hosted a panel discussion, “Careers in Negotiation and Alternative Dispute Resolution: Perspectives from the Field,” Thursday, April 17 from 5:00-6:30 p.m. at Harvard Law School.
In this career roundtable discussion, six professional conflict management practitioners provided insight about negotiation and ADR opportunities along with
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