sales

The following items are tagged sales.

The power of deadlines

Posted by & filed under Crisis Negotiations, Daily.

Adapted from “Deadline Pressure: Use it to Your Advantage,” by Don A. Moore (professor, Carnegie Mellon University), first published in the Negotiation newsletter.

In the summer of 1988, National Basketball Association (NBA) team owners and players were at loggerheads over their new contract. At midnight on June 30, the owners declared a lockout, halting preparations for

Mediating disputes on the job

Posted by & filed under Daily, Mediation.

Adapted from “Resolve Employee Conflicts with Mediation Techniques,” first published in the Negotiation newsletter.

If you manage people, disputes will show up at your door. The marketing VP protests that the budget cap you and your new finance VP proposed is hindering a research initiative you supported. Two young sales representatives are embroiled in a

Take their advice

Posted by & filed under Daily, Negotiation Skills.

Adapted from “Turn Your Adversary into Your Advocate,” by Katie A. Liljenquist and Adam D. Galinsky, first published in the Negotiation newsletter.

Most of us seek advice on a daily basis, for at least three reasons: to improve the quality of our decisions, to validate our choices, and to diffuse risk. Advice seeking also generates significant

Funny business

Posted by & filed under Daily, Negotiation Skills.

First published in the Negotiation newsletter.

You don’t have to be serious to be a serious negotiator. Humor, deftly used, can be a positive factor in promoting agreement.

That’s what Finnish researcher Taina Vuorela confirmed in a comparative study of two real-world transactions. One was an internal meeting of a sales team trying to hammer out

Why You Should Help Them Be Less Biased

Posted by & filed under Business Negotiations.

Would you rather negotiate with someone who is rational or irrational? Too many negotiators falsely assume that bargaining with an irrational partner lends you a competitive advantage. You may think that you should use their mistakes to your advantage.

When the pie seems too small

Posted by & filed under Daily, Negotiation Skills.

In the business world, why is competition so often the norm, while cooperation seems like an impossible goal? One of the most destructive assumptions we bring to negotiations is the assumption that the pie of resources is fixed. The mythical-fixed-pie mindset leads us to interpret most competitive situations as purely win-lose.

For those who recognize opportunities

Capitalize on the Similarity Effect

Posted by & filed under Business Negotiations.

The evidence from social science is clear: people’s behavior is powerfully influenced by the actions of those who are like them. A classic study by Harvey Hornstein, Elisha Fisch, and Michael Holmes found that New York City residents were highly likely to return a lost wallet after learning that a “similar other”—another New Yorker—had first tried to do so. But evidence that a dissimilar other—a foreigner—had tried to return the wallet did not increase the likelihood that they would try. When people are trying to determine how to act, they pay attention to how others like them behave in the same situation.

Managing, Organizing & Motivating for Value

Posted by & filed under DRD Tag Pages.

Managing, Organizing & Motivating for Value (1816)

HARVARD BUSINESS SCHOOL

WINTER 2013

Instructors:
Ian Larkin
617-495-6884
Brian Hall
617-495-5062
Andrew Wasynczuk
617-495-8043

This course is about how to become a better value creator. Managers and negotiators create value by influencing (e.g. persuasion skills) and motivating (e.g. incentive systems) the behavior and decisions of others. This course provides a powerful framework (and set of practical

Negotiation

Posted by & filed under DRD Tag Pages.

Negotiation (2240)

HARVARD BUSINESS SCHOOL

FALL 2012
Instructors:
Deepak Malhotra
(617) 496-1020
Andrew Wasynczuk
(617) 495-8043
Michael Luca
(617) 495-8382

WINTER 2013
Instructors:
Michael Wheeler
(617)-495-6747
Francesca Gino
(617) 495-0875

Intensive Course Instructor:
James Sebenius
(617) 495-9334

Career Focus & Educational Objectives

Managerial success requires the ability to negotiate. Whether you are forging an agreement with your suppliers, trying to ink a deal with potential customers, raising money from investors, managing a conflict inside

Is Your Role Not Quite Right? Negotiate a Better “Fit”

Posted by & filed under Business Negotiations.

What happened the last time you faced a new leadership opportunity? Whether you were called on to head a team, a task force, a unit, a division, or a company, chances are you negotiated the compensation and perquisites of the appointment—your salary, title, vacation, and bonus. But did you look beyond these basics and negotiate for what you would need to succeed in the new role? New leaders often fail to address issues critical to their ability to perform on the job, including their fit with the role, Judith Williams, Carol Frohlinger, and I learned from interviews with more than 100 women who had taken on leadership positions.