problem-solving

The following items are tagged problem-solving.

Salvaging the deal

Posted by & filed under Daily, Negotiation Skills.

The Clearinghouse at PON offers hundreds of role simulations, from two-party, single-issue negotiations to complex multi-party exercises. Tendley Contract is a two-party integrative contract negotiation between a computer consultant and a school district representative at an apparent impasse over different expectations over cost of services.

SCENARIO: A school district and a computer consultant are negotiating a

Late term paper

Posted by & filed under Negotiation Skills.

The PON Clearinghouse has nearly 200 role simulations on a wide range of topics. The following role simulation is a two-party, short awareness-building negotiation between a professor and a student over an assignment submitted late due to a death in the student’s family

SCENARIO: Professor Famous teaches a course on the Theory and Practice of

Stuck between manufacturer and customer

Posted by & filed under Daily, Negotiation Skills.

The Clearinghouse at PON offers hundreds of role simulations, from two-party, single-issue negotiations to complex multi-party exercises.  Software Return is a two-party negotiation between a customer and a returns clerk about the return of a defective software package.

Scenario: The complaints clerk in a retail software store sees a customer approaching, carrying a software package

A Discussion with Frank Sander about the Multi-Door Courthouse

Posted by & filed under Daily, International Negotiation.

As a collaboration between UST School of Law and the Program on Negotiation at Harvard Law School, the following is the transcript of a conversation between the creator of the multi-door courthouse, Harvard Law Professor Frank E.A. Sander, and the executive director and founder of the University of St. Thomas (UST) International ADR [Alternative Dispute

Eileen Babbitt

Posted by & filed under Affiliated Faculty, PON Affiliated Faculty.

eileen-babbitt-100

Eileen F. Babbitt is Professor of International Conflict Management Practice and Director of the International Negotiation and Conflict Resolution Program at the Fletcher School of Law and Diplomacy at Tufts University. She is also a Faculty Associate of the Program on Negotiation at the Harvard Law School and a member of the Council on Foreign Relations.

Nadim Rouhana

Posted by & filed under Affiliated Faculty, PON Affiliated Faculty.

nadmi-rouhana-100pix

From his experience growing up as a Palestinian in Israel to his extensive research and practice in the field, Nadim Rouhana has examined protracted social conflict from various angles. Rouhana’s research highlights the centrality of identity, history, and justice in such conflicts and underscores the need to develop theory to understand these conflicts and tools with which to approach them.

Robert Bordone, PON Executive Committee

Posted by & filed under Executive Committee, PON Affiliated Faculty.

robert-bordone-100x140

Robert C. Bordone is the Thaddeus R. Beal Clinical Professor of Law at Harvard Law School and the Director of the Harvard Negotiation & Mediation Clinical Program. He teaches several courses at Harvard Law School including the school’s flagship Negotiation Workshop and in Harvard Law School’s Program of Instruction for Lawyers. As a professional facilitator and conflict resolution consultant, he works with individual and corporate clients across a spectrum of industries.

A more cooperative divorce

Posted by & filed under Negotiation Skills.

Adapted from “Negotiating a More Civil Divorce,” first published in the Negotiation newsletter.

In the United States, lawyers who recognize the benefits of collaborative negotiation are sometimes stymied by vengeful clients and ruthless opposing counsel.  Many attorneys put up with a contentious settlement process in which litigation is a threat.

Yet some U.S. lawyers have begun

Massachusetts Office of Dispute Resolution

Posted by & filed under DRD Tag Pages.

Massachusetts Office of Dispute Resolution

University of Massachusetts, Boston
100 Morrissey Blvd.
McCormack Bldg. 1st Floor, Room 627
Boston, MA 02125
617-287-4040; fax: 617-287-4049
www.umb.edu/modr

Executive Director: Susan M. Jeghelian
susan.jeghelian@umb.edu

Deputy Director: Loraine M. Della Porta
loraine.dellaporta@umb.edu

The Massachusetts Office of Dispute Resolution & Public Collaboration (MODR), formerly a state agency, is now a free-standing institute of the University of Massachusetts Boston. MODR’s mission is

Caught in the middle

Posted by & filed under Daily, Negotiation Skills.

Adapted from “When You’re Stuck in the Middle,” by Susan Hackley (Managing Director, Program on Negotiation), first published in the Negotiation newsletter.
At a company in a Midwestern city, employees were divided into two camps: those loyal to the founder and his vision of a mom-and-pop business with a dozen regional stores, and those aligned with