Phillip Glenn

The following items are tagged Phillip Glenn.

Insights from a Communication and Negotiation Conference: The Benefits of Not Knowing

Posted by & filed under Daily, Negotiation Skills, Pedagogy at the Program on Negotiation (Pedagogy @ PON).

An Experiment: Exploring Interdisciplinary Linkages between Negotiation and Communication Studies

What would negotiation pedagogy look like if we focused more on the core meanings and practices of communication? How can understanding the underpinnings of communication – the components of conversation and the exchange of meaning – help us understand and improve our negotiations? The weekend of

Conflict and Negotiation

Posted by & filed under DRD Tag Pages.

Conflict and Negotiation (CC 266)
Emerson College

FALL and SPRING 2012/2013

Israela Brill-Cass
Department of Communication Studies

Study conflict theory and principles and practices of dispute resolution. Includes everyday conflict, negotiation, mediation, arbitration, and alternative dispute resolution systems. Emphasis on interpersonal skills development. (Fall: Tuesday and Thursday 10:00 a.m.-11:45 a.m.; Spring: Tuesday and Thursday 4:00-5:45 p.m.)

Listening to Talk in Mediation: An Exercise in Conversation Analysis

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Mediation happens primarily through talk. Successful mediators must listen and observe carefully while using their own talk to guide the participants in presenting their cases (offering, responding, disagreeing, agreeing, etc.). In this session, Professor Glenn will closely analyze mediation talk through a research method called conversation analysis (CA). CA involves close study of videotape and