Personal Negotiations

The following items are tagged Personal Negotiations.

Dealing with the Other Side’s Constituents

Posted by & filed under Business Negotiations.

During a meeting with a potential customer, a new salesperson leaves the room several times to make phone calls. Each time when she returns, she tells the customer she can’t accept the terms they just negotiated. Exasperate by her apparent lack of authority, the customer ends the meeting abruptly.

As this scenario shows, your counterpart’s constituents

Gender and competition: what companies need to know

Posted by & filed under Women and Negotiation.

Recent research by Harvard professors Iris Bohnet and Kathleen McGinn, and Harvard Business school doctoral student Pinar Fletcher, explores the relationship between gender, competitiveness and cooperation.

In this HBS Working Knowledge article, Bohnet and McGinn discuss the results of their work.

Read the article here.

Negotiation skills can help when trying to mend a friendship

Posted by & filed under Dispute Resolution.

Negotiation is not only something we do at work; often the toughest negotiations we encounter are in our personal lives. In a recent Wall Street Journal article, Daniel Shapiro, Associate Director of the Harvard Negotiation Project and a faculty affiliate with the Program on Negotiation, offers some suggestions on how negotiation skills can be used to repair friendships that are strained or broken. To start, suggests Shapiro, don’t assume that the other party is going to be ready right away to return to a close relationship. By listening closely to the concerns and feelings expressed by a friend, and understanding their perspective, one can begin to rebuild trust, a key component in any relationship.

Applying Hostage Negotiation Techniques

Posted by & filed under Conflict Resolution, Daily.

Upset by a delay in the delivery of one of your products, a longtime buyer threatens to turn to the media unless you meet his extreme demands. Not only is the relationship in jeopardy, but your company’s reputation seems to be as well. What should you do?

Before you make a decision, let’s explore another realm

Think Like a Hostage Negotiator

Posted by & filed under Daily, Negotiation Skills.

Upset by a delay in the delivery of one of your products, a longtime buyer threatens to turn to the media unless you meet his extreme demands. Not only is the relationship in jeopardy, but your company’s reputation seems to be as well. What should you do?

Let’s explore another relm of negotiation advice for an