Complexity Personified: International Standards Negotiations from a Microsoft Manager’s Perspective
On April 3, 2013, the Program on Negotiation hosted Jason Matusow, General Manager of International Standards at Microsoft, for a lunch seminar. His talk, titled “Complexity Personified: International Standards Negotiations from a Microsoft Manager’s Perspective,” covered the myriad of challenges that can arise when managing both
international business
The following items are tagged international business.
Cultural Caveats in International Negotiations
As Professor Cheryl Rivers of Queensland University of Technology in Brisbane, Australia, points out in a recent literature review, seasoned negotiators often hear stories about the unethical behaviors of people of other nationalities. Perhaps the toughest problems arise surrounding what Rivers calls “ethically ambiguous” negotiation tactics. Ambiguity can lead us to reach sinister conclusions about the motives of our counterparts, particularly when we lack a solid understanding of an opponent’s culture.
Alain Lempereur, PON Executive Committee
Alain Lempereur is the Alan B. Slifka Professor at Brandeis University, and the director of the Masters’ Programs in Coexistence and Conflict at the Heller School for Social Policy and Management. He is a member of the Executive Committee of the Program on Negotiation at Harvard Law School, where he was also a visiting professor. His current research is devoted to responsible negotiation.
Negotiating: Five things you need to know
Jeswald W. Salacuse, the Henry J. Braker Professor of Law at the Fletcher School
Negotiation skills are an essential part of life – and can be applied in situations as diverse as finalizing international business deals to making plans for a vacation with family. In a recent article for Tufts Journal, Professor Jes Salacuse offers
Why Classic Cases?
Why are some negotiation exercises still used in a great many university classes even twenty years after they were written? In an effort to understand more about the enduring quality of some classic teaching materials, we asked faculty affiliated with PON to explain why they think some role play simulations remain bestsellers in the Clearinghouse
Free Report on International Negotiations Now Available
In this Special Report, we offer expert advice from the Negotiation newsletter to help you in international negotiations. You will learn to:
▶ Cope with culture clashes.
▶ Weigh culture against other important factors.
▶ Prepare for possible cultural barriers.
▶ Deal with translators.
▶ Avoid ethical stereotypes.
▶ Consider the team approach.
To download the report, click here or on the
International Negotiations: Cross-Cultural Communication Skills for International Business Executives
In this Special Report, we offer expert advice from the ‘Negotiation’ newsletter to help you in international negotiations. You will learn to cope with culture clashes, weigh culture against other important factors, prepare for possible cultural barriers and much more.
Understanding Diplomacy and International Negotiations
Going far beyond war and peace, international negotiation spans issues ranging from global warming to foreign debt to human rights. Offered for first time in conjunction with Negotiation and Leadership, this dynamic full-day program will explore contemporary issues in international negotiations and diplomacy. Utilizing a combination of theoretical analysis, case studies, and simulations, this program will focus on negotiating across and behind the table and provide strategies and tactics for practicing diplomacy and undertaking international negotiations.
This one-day course, which takes place June 23, 2011, is based on Professor Salacuse’s books The Global Negotiator—Making, Managing, and Mending Deals Around the World in the Twenty-First Century and the Seven Secrets for Negotiating with Government. Participants will be provided with both books at the workshop as part of the course.
Negotiating in translation
Adapted from “Negotiation in translation,” by Jeswald W. Salacuse, first published in the Negotiation newsletter.
“The language of international business,” a British executive once said to me, “is broken English.” Fortunately for American negotiators, who usually don’t speak a foreign language well, if at all, much of global business is conducted in English-an English with a
Jeswald Salacuse, PON Executive Committee
Jeswald W. Salacuse is Henry J. Braker Professor of Law at the Fletcher School of Law and Diplomacy, Tufts University, the senior graduate professional school of international affairs in the United States. Salacuse served as The Fletcher School’s Dean for nine years. With broad experience in higher education, international development, and legal practice, he specializes in international negotiation and arbitration, international business transactions, and law and development.









