Special Topics: Dialogue and Facilitation (CC 471) (undergraduate)

Emerson College

SPRING

Instructor:
Phillip Glenn
Department of Communications
617-824-8739

Theory and practice of various forms of third-party-guided dispute resolution. Students learn to mediate conflicts, facilitate discussions, and promote dialogue among parties in conflict. Emphasis on developing skills in leading groups. (Day and time to be announced.)

Conflict and Negotiation (CC 266)
Emerson College

FALL and SPRING

Instructor:
Phillip Glenn
Department of Communication Studies
617-824-8739

This course is a study of conflict theory and principles and practices of dispute resolution. It includes everyday conflict, negotiation, mediation, arbitration, and alternative dispute resolution systems. The emphasis is on developing interpersonal skills. (Fall: Tuesday and Thursday 12:00-1:45 p.m. and 4:00-5:45 p.m.; Spring: Tuesday 1:00-1:45 p.m., 4:00-5:45 p.m.)