crisis negotiation

The following items are tagged crisis negotiation.

Think Like a Hostage Negotiator

Posted by & filed under Daily, Negotiation Skills.

Upset by a delay in the delivery of one of your products, a longtime buyer threatens to turn to the media unless you meet his extreme demands. Not only is the relationship in jeopardy, but your company’s reputation seems to be as well. What should you do?

Let’s explore another relm of negotiation advice for an

Keeping Your Cool when the Negotiations Get Hot

Posted by & filed under Daily, Negotiation Skills.

On the heels of an intricate negotiation, conditions change for the worse. Crops fail, the price of oil skyrockets, one side issues an earnings restatement, or the market as a whole is a lot less promising than it was when you negotiated the initial terms. Suddenly your agreement has lost its luster. How should you

The Siege of Bethlehem

Posted by & filed under Events, PON Film Series.

Step inside the secret negotiations, strategies and maneuvers between Israelis and Palestinians during the deadly 38-day standoff at the Church of the Nativity. The Siege of Bethlehem shows exclusive footage of both the Israeli chief negotiators at work outside the church and the armed Palestinians pent up inside, and offers a rare, close-up look at

NYPD Hostage Negotiation: A Live Demonstration

Posted by & filed under Events.

How do you deal with the tough emotions that arise in crisis negotiation? Join Professor Daniel Shapiro and leaders of the NYPD’s Hostage Negotiation Team in a simulation that brings the emotional dimension to life. There will be audience participation, as well as explanation of tools at the negotiator’s disposal. NYPD guests include Lt. Jack